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Recruitment #19-002052-0008




Department of  Human Services

Washington County Department of Social Services

Adult, Child and Family Services

122 North Potomac Street

Hagerstown, MD  21740

Main Purpose of Job

Supervision and management of a Child Welfare Team Involving planning, managing, directing, training, monitoring and evaluating the activities of professional and paraprofessional staff who provide Screening, Child Protective Services, and other Child Welfare Services as assigned. Significant efforts are directed toward assuring the safety of children, preserving and strengthening families, remedying the conditions that may contribute to abuse and neglect of children, developing judicious and expedient service plans for children who are served by the agency, overseeing concurrent plans when needed, and helping to assess appropriate family members.


The Program Manager for Child Welfare Services provides supervision, management and oversight to critical services to intervene in families where there is risk of child maltreatment and foster care placement. This position provides direct supervision to child welfare supervisors, family service caseworkers, social workers and clerical support positions. In addition, the program manager provides oversight for the Safe Place Child Advocacy Center, Child Protective Services, and Screening and Intake. Sound judgment, critical thinking skills, and strong assessment skills built around child welfare knowledge and practice are all critical to this position, as well as demonstrated adherence to professional social work ethics. Sound knowledge of MD statutes and policies related to child welfare; sound knowledge and proven practice skills in social work theory and various treatment modalities including but not limited to: solution focused model, cognitive behavioral therapy, relapse prevention, family centered model. The ability to model and teach these skills is required in addition to the ability to coach and motivate staff. Skills in collaboration, negotiation, mediation are also required for this position as well as strong communication skills.


Education: Possession of a master's degree in social work from an accredited college or university approved by the Council on Social Work Education.

Experience: Seven years of professional experience in a social work capacity in a public or private agency or institution, four years of which must have been in an administrative, supervisory or consultative capacity.


1.) These requirements are established by the Social Service Administration by authority provided in Human Services §4-204 of the Annotated Code of Maryland and the Department of Budget and Management, Office of Personnel Services and Benefits does not have authority to accept substitutions or equivalents.

2.) Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

The ideal candidate would possess:

1. Two years of experience in the performance of Child Protective Services and Foster Care case management.

2. One year of experience monitoring and managing program budgets.

3. One year of experience performing and maintaining program quality assurance.


1. Candidates filling positions in this classification must be licensed by the Board of Social Work Examiners.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.



The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 137, Baltimore, Maryland 21201.

If additional information is required, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-0882. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have questions concerning the recruitment process for this position, please call 410-767-7414.

TTY Users: call via Maryland Relay.

All mailed documents must include the applicant's name and job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.