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Health Policy Analyst, Ambulatory Care

Recruitment #19-002419-0003




MDH/Office of Health Care Quality, Ambulatory Care Unit, Columbia, Maryland

Main Purpose of Job

The mission of the Office of Health Care Quality (OHCQ) is to protect the health and safety of Marylanders, and to ensure that there is public confidence in the health care and community service delivery systems. This mission is accomplished through regulatory, enforcement and educational activities. OHCQ receives federal funding, in order to conduct initial certification for Medicare and Medicaid, as well as recertification surveys and complaint investigations (federal activities) for the Centers for Medicare and Medicaid Services (CMS). OHCQ is evaluated by CMS for compliance with specific standards and processes within Medicare's State Operations Manual (SOM) and CMS's annual Mission and Priority Document (MPD).

This position will directly report to the Assistant Deputy Director of Non-Long Term Care Federal programs. This position will evaluate certain healthcare industries statewide including, but not limited to, dialysis centers; home health; hospice; ambulatory surgery centers; residential service agencies; health care staffing agencies, and nurse referral agencies, in order to develop, design, direct, and implement statewide policies, procedures and processes which seek to improve the quality of health care services and enhance regulatory efficiency and effectiveness.

This position will also analyze specialized data to ascertain validity, in order to determine compliance with State regulations and recommend changes in Statewide policies, procedures and processes. Finally, this position will evaluate agency performance, as well as develop and implement strategies, in order to enhance organizational productivity and outcomes.

This position will develop and implement procedures to ensure consistent utilization of software; evaluate and analyze data to develop monthly status reports, and advise the Assistant Deputy Director, in regards to the Ambulatory Care Unit's performance.


Education: A Bachelor's degree from an accredited college or university.

Experience: Two years of experience evaluating, analyzing, researching, and developing health care services, policies and programs.


1. A Master's degree in Health Sciences, Health Care Administration, Public Health, Public Policy, or a closely related field may be substituted for one year of the required experience.

2. A Ph.D in Health Sciences, Health Care Administration, Public Health, Public Policy, or a closely related field may be substituted for the required experience.


The desired candidate should have experience with assessing unit performance, in order to establish and implement action plans and objectives to meet established performance standards. He/she should also have experience evaluating program activities, in order to ensure that activities are conducted as required to meet State and federal process requirements.  

In addition, the desired candidate should have experience producing timely-written reports which accurately describe a topic or situation in a clear and concise manner.  

Finally, the desired candidate should have experience maintaining and using database information systems which aid in analyzing and evaluating performance standards. 


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application, based on your education, training and experience, as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. 

Please report all related education, experience, dates, and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this, or other, State agencies.



Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to, 410-333-5689. Only additional materials which are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division, at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service, at 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.