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Recruitment #19-002586-0056




Maryland Department of Human Services
Child Support Administration
311 W. Saratoga Street
Baltimore MD 21201

Main Purpose of Job

This position functions as a Project Manager with the Contract Services & Procurement Division, Child Support Administration (CSA) within the Department of Human Services (DHS) by executing methodologies that manage the life cycle of contracts, interagency agreements and grants, procured to assist CSA and local child support agencies in the provision of services to customers.

The incumbent in this position serves as the principal assistant to departmental executives and is responsible for program review, development and coordination; plans, organizes, and manages the contract services related to the University of Maryland, School of Social Work and the University of Maryland College Park Contracts with CSA; ensures that the programs and projects within CSA and the related contracts are developed, coordinated and implemented for the purchase and disposition of equipment, services, supplies, information technology, and other needs, which must be obtained through the competitive, exempt or negotiated procurement process, in accordance with Maryland State Title 21 Procurement Regulations, the Office of Federal Procurement Policy (OFPP) in the Office of Management and Budget, DHS policies and CSA internal procedures. 


This position develops, implements rules, regulations, standards, and controls for carrying out and completing the work of assigned programs; manages Inter-Agency Agreements with the University of Maryland Institutions by assessing and monitoring contractor performance, reviews and approves invoices, identifies deficiencies, approves corrective action plans and assesses any penalties provided for under the contract; establishes periodic meetings and meets with contractor to discuss contract performance and service delivery issues, documenting results as required; schedules and conducts site visits, audits, and reviews documents as well as tasks performed in accord with the contract; and issues reports of findings as required by CSA procedures.

This position develops program expenditure reports for tracking and documenting expenditures; reviews invoices to ensure that items billed are provided for in the contract, total amount of expenditures is correct and all required documentation is included; processes invoices for payment once all expenditures are verified, and returns to provider for non-verified documentation requiring corrective actions; participates in end-of-year closing to ensure that correct amounts are accrued for payment of invoices for prior year's costs that are submitted after the close of the fiscal year budget; reviews and approves deliverables as required by the contract; returns deficient deliverables to contract and requires appropriate corrective action; and tracks contract compliance (i.e., statistical reports, case reviews, audit reports).

This position assesses results and issues reports of findings as required by CSA procedures; implements corrective action procedures by notifying contractor of deficiencies, requiring the submission of a corrective action plan, approving the plan and following up to ensure actions taken resolves identified deficiencies; develops monitoring reports that incorporates and documents all activities occurred during the report period, distributes and maintains files of all program/contract management activities for use in substantiating that procedures were maintained as required and provides assertion for decisions rendered; identifies and assesses need for contract modification; develops documents for contract modifications and renewals; and performs other related duties as assigned.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying. The required selective qualification for this recruitment is listed in the next section below.

EDUCATION: A Bachelor's degree from an accredited college or university.

EXPERIENCE: Four years of experience in administrative staff or professional work.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required experience. (Please clearly indicate the amount of college credits earned on your application.)

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


Applicants must meet the selective qualification(s) to be considered; there are no substitutions for the required selective qualification experience. Include clear and specific information on your application regarding your qualifications.

One year of the required minimum qualifications cited above must have included developing, negotiating, soliciting and monitoring contracts OR developing and monitoring a Human Services program.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Two years of experience with Financial Management Information Systems (FMIS)/Advanced Purchase Inventory Control System (ADPICS).

2.  Two years of experience creating, maintaining spreadsheets and ledgers, and adjusting account balances.

3.  Two years of experience within one of the following DHS computer system mainframes to include: Child Support Enforcement System (CSES), Motor Vehicle Administration System (MVA), and Maryland Automated Benefits System (MABS), Family Investment Administration (CARES/CHESSIE), and the Social Services Administration (CARES/CHESSIE).

4. Strong customer service and communication skills.

5. Experience with prioritizing and multi-tasking effectively.

6. Experience with time management, priority setting and problem-solving skills.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. 

You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. 



The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 134, Baltimore, Maryland 21201. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M on the closing date.  Resumes will NOT be accepted in lieu of completing the application.   

Please upload any requested supporting documentation. If you are unable to upload, please fax the requested information to 410-333-0882. Only additional materials that are requested will be accepted for this recruitment.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414. 

TTY Users: call via Maryland Relay.    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.   

People with disabilities and bilingual applicants are encouraged to apply.  

We thank our Veterans for their service to our country and encourage them to apply.