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Recruitment #19-002586-0058




MDH/Office of Health Care Quality, Administration Division, Columbia, Maryland

Main Purpose of Job

The mission of the Office of Health Care Quality OHCQ) is to protect the health and safety of Marylanders, and to ensure that there is public confidence in the health care and community service delivery systems. This mission is accomplished through regulatory, enforcement and educational activities. The agency's core business functions are crucial in supporting all of these activities.

This position will directly report to the Director of Administration. This position will evaluate core business functions, including, but not limited to, personnel, fiscal, administrative, and information technology activities for OHCQ; the development, design, direction, and implementation of agency-wide policies, procedures and processes, in order to enhance regulatory efficiency and effectiveness; and the development, implementation and preservation of electronic automated systems, in order to manage personnel functions within the agency. This position will also be responsible for analyzing specialized data from a qualitative and quantitative perspective, in order to evaluate agency performance and, as a result, develop and implement strategies to enhance organizational productivity and outcomes.

Finally, this position will be responsible for the evaluation and analysis of data, in order to develop monthly status reports for each unit. This position will advise the Director of Administration and the Executive Team, in regards to core business functions.


Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours, on a year-for-year basis, for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a Commissioned Officer involving staff work related to the administration of rules, regulations, policy, procedures, and processes, or overseeing or coordinating unit operations, or functioning as a staff assistant to a higher ranking Commissioned Officer, on a year-for-year basis, for the required education and experience.


The desired candidate should have experience developing, implementing and maintaining electronic automated systems. He/she should also have experience developing and implementing policies and procedures for a program. 

In addition, the desired candidate should have experience assessing core business functions on a periodic basis. Finally, the desired candidate should have experience establishing and implementing action plans and objectives, in order to meet established performance standards.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Applicants who meet the minimum qualifications will be included in further evaluation. The evaluation may be a rating of your application, based on your education, training and experience, as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. 

Please report all related education, experience, dates, and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this, or other, State agencies.



Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to, 410-333-5689. Only additional materials which are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division, at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service, at 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.