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Wireless Communications Operations Manager

Recruitment #19-002587-0078


This is a position specific recruitment for the Maryland Department of Natural Resources, Information Technology Service. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.




Work location to be determined. Candidates must be willing to travel and be available for work in any part of the State. Please indicate on your application all counties where you are willing to accept employment.

Main Purpose of Job

This position is the implementation arm of the department's two-way radio division. It manages all aspects of the day-to-day technical field supervisory staff responsible to maintain and upgrade DNR's statewide public safety radio communication networks. The position develops Motorola programming templates in accordance with direction from management, programs subscriber radios, updates firmware Updates, maintains radio management software as well as the state's 700 MHZ system manager database, and maintains the Wireless Communications Division access database. This position also services, tests and aligns Motorola APX two way radio subscriber units and serves as Assistant to the Director for daily operations.


Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


Applicants must meet the minimum and selective qualifications to be considered. Include clear and specific information on your application regarding your qualifications.

One year of experience in programming Motorola APX radios, servicing microwave radios.


Experience programming radios and troubleshooting radio towers
Experience installing radio equipment on vehicles and boats or tower sites
Experience working with public safety personnel (Fire, EMS or Law Enforcement)
Experience working on Microwave radio links
Experience supervising employees, overseeing and coordinating wireless communications operations


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.


Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.



The online application is STRONGLY preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources Human Resources 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.

Inquiries regarding this recruitment can be directed to Chuck Hecker at 

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.