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ADMINISTRATOR III

Recruitment #19-002588-0015

Introduction

This recruitment is limited to regular and contractual employees within the Maryland Department of Assessments and Taxation. 

GRADE

18

LOCATION OF POSITION

Maryland Department of Assessments and Taxation

Buisness Personal Property

301 W. Preston Street, Rm 804

Baltimore, MD 21201

Main Purpose of Job

To administer the program responsible for the assessment and certification of business personal property in Maryland.

POSITION DUTIES

Assists in managing the personal property division, including the areas of personnel, planning, legislation, taxpayer service and public relations, appeals, production and work quantity, procedures and regulations, and training.

Responsible for the assessment of one half of all personal property returns. The process includes: sorting; assessing; and filing away the returns in conformance with Department policy and procedures. Responsibility includes daily monitoring of each employee's progress related to trier respective assignment/duties.

Exhibits positive attitudes, recognizes and provides support and/or assistance to co-workers, works cooperatively in group situations, works actively to resolve conflicts and readily accepts direction from Supervisors.

Knows and provides accurate explanations of personal property law, procedures and polices to taxpayers, local tax officials, tax preparers and the public. May represent the Department at the Maryland Tax Court hearings.

Composes clear and succinct correspondence for the purpose of responding to inquires/complaints from taxpayers, members of the general Assembly, etc. Compose draft correspondence for the signature by the Administrator, Program Executive, Director, Governor, etc.

Provides timely and appropriate customer service either in person, over the phone, by mail, or in an electronic format.

Responsible, on a rotating schedule, for the provision of the section's customer service which includes maintaining appropriate coverage of the following: phone; counter, e-mail and mail.

Other duties assigned, including  but not limited to, compliance with the requirements detailed in the Department's Customer Service Policy, #CS1

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

Two years of experience in auditing, accounting, underwriting, financial analysis, data analysis, information technology, database administration, geographic information systems, or assessments 

One year of supervisory experience in a management which includes hiring, discipline, performance evaluations, etc. 

LIMITATIONS ON SELECTION

This recruitment is limited to regular and contractual employees within the Maryland Department of Assessments and Taxation. 

Must be willing to work in Baltimore City.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please call 410-767-1140, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.