MANAGEMENT ASSOCIATE

The Management Associate provides secretarial/administrative support to the DPP Deputy Director of Administration.

Provides information regarding community supervision operations and administrative issues; routes calls as necessary to the Director’s Office team or to appropriate parties within DPP and the Department (DPSCS).

Summarizes citizen complaints received via telephone to the appropriate DPP executive and management teams. Requests written confirmation as appropriate for complaints and retains a file copy.

Drafts, types and proofreads correspondence; develops charts/spreadsheets and other illustrative documents for the Director, and Deputy Director.

Schedules meetings and maintains the calendar of the Deputy Director.

Communicates with a host of governmental and private sector executives, managers and officials to coordinate the scheduling of meetings, interviews, etc.

Sets up filing systems, maintains/purges files and records. Securely maintains confidential employee and administrative records.        

Receives and completes assignments in the areas of: procurement, human resources and fiscal services.

Quarterly updates various directories used by the agency and in the Director’s Office.

Interprets DPP policy and procedures and responds to staff questions or refers staff to Deputy Director.  

Independently resolves certain administrative issues and concerns that are referred to the Deputy Director’s Office.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted  at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience handling and drafting confidential correspondence for executive management

Customer service experience in responding to information requests from the public either verbally, or in writing 

Experience in preparing spreadsheets, charts, or PowerPoint presentations for meetings

Experience maintaining a calendar, and scheduling resources for meetings

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact S. Hudson at 410-767-4910.

MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.