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POLICE COMMUNICATIONS OPERATOR I

Recruitment #19-002703-0007

Introduction

This is a position specific recruitment for the Maryland Department of Natural Resources, Natural Resources Police. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments.

GRADE

11

LOCATION OF POSITION

DNR Communications Center, Sandy Point State Park Office, Annapolis, MD (Anne Arundel County)

Main Purpose of Job

The Department of Natural Resources (DNR), Natural Resources Police, is currently accepting applications for a Police Communications Operator I. The main purpose of this position is to facilitate officer safety by monitoring police radio transmissions, utilizing all communications equipment and simultaneously performing multiple tasks, often under extremely stressful conditions in difficult law enforcement situations.

The essential job functions of the position include monitoring and communicating with law enforcement and other public safety personnel via two-way multi-channel radios and maintaining documentation of same; utilizing computer systems to obtain and disseminate vital information; and interacting with other Departmental personnel, allied agencies and the general public. This position requires rotating shift work and working on weekends and holidays as determined by the work schedule. Employee will be subject to 'Call In' and mandatory overtime.

MINIMUM QUALIFICATIONS

Education: Graduation from a standard high school or possession of a State high school equivalence certificate.  

Experience: None.

Note:  Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Operations Specialist classifications or Signal Corps, Cyberspace Support, or Communications specialty codes in the communications field of work on a year-for-year basis for the required experience.   

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to candidates with:

1. Experience in a 911 (police/emergency) services environment utilizing a Computer Aided Dispatch (CAD) system.

2. Experience in a multi-faceted work environment using data entry keyboard functions and a multi-line telephone system.

3. Emergency dispatch training, education and/or experience.

SPECIAL REQUIREMENTS

1. Applicants may be subject to an extensive background investigation prior to appointment.

2. Employees in this classification will be required to provide a telephone number at which they can be reached.

SELECTION PROCESS

Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately. Verifiable volunteer experience will be considered; please include it on your application, if applicable.

You will be required to complete a supplemental questionnaire.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to:

Department of Natural Resources
Human Resources
580 Taylor Avenue, C-3
Annapolis, MD 21401

The Human Resources Department is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted.

Inquiries regarding this recruitment can be directed to Chuck Hecker at charles.hecker@maryland.gov  

We thank our Veterans for their service to our country, and encourage them to apply. Bilingual applicants are encouraged to apply. As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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