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JOB SERVICE SPECIALIST III

REEMPLOYMENT SERVICES AND ELIGIBILITY ASSESSMENTS (RESEA)

Recruitment #19-003211-0001

GRADE

12

LOCATION OF POSITION

Statewide

Main Purpose of Job

Conduct reemployment workshops for profiled claimants and other qualified job seekers to enhance job seeking skills and to lessen the duration of unemployment. Conduct eligibility reviews to determine issues for job search for claimants and make appropriate referrals for adjudication.

POSITION DUTIES

Planning job search workshops of not less than the required hours for RESEA completion. Preparing and organizing materials that will be presented on a regular basis to profiled Unemployment Insurance claimants and other qualified job seekers; Conducting orientation workshops to improve attendees’ job search techniques and enhance their employability. Completes administrative duties related to workshops and participants by: Developing attendance roster and/or rescheduling customers for future classes based on responses from workshop attendance letters; Documenting results of workshops using the automated data system; Notifying Unemployment Insurance supervisor or designee of claimants' failure to report to the workshop or non-completion within specified time limits as directed; Notifying Unemployment Insurance designee of claimants who have not met their 60 day obligations post RESEA workshop. Provides individualized customer service and labor exchange assistance by: Coaching and guiding individual customers in employment development planning, résumé preparation and/or software instruction; Referring workshop completers to available appropriate jobs for which they qualify or to training, and performing job development when necessary.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience in the field of workforce development involving conducting interviews with persons seeking employment and providing assistance to employers needing qualified personnel to fill vacancies.

Notes:

1. Additional experience in workforce development taking job orders from employers, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications, or appraising job applicants for employability may be substituted on a year-for-year basis for the required education.

2. Education at an accredited college or university may be substituted for one year of the required experience at the rate of thirty credit hours for each year of experience for up to two years of experience.

3. Active duty military recruiting experience or career counseling experience may be substituted on a year-by-year bases for the required education or experience.

SELECTIVE QUALIFICATIONS

Two years customer service experience

DESIRED OR PREFERRED QUALIFICATIONS

Experience in delivering formal presentations to large groups on job search or workforce development topics. Ability to speak Spanish or other languages

LICENSES, REGISTRATIONS AND CERTIFICATIONS

N/A

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment.  RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.
All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.
Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a temporary/contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year. 

FURTHER INSTRUCTIONS

Online application process is STRONGLY preferred.  However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendum may be mailed to:

DLLR Office of Human Resources
Attn: 19-003211-0001
     
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201  

Email Address- Linnea.Maker2@Maryland.gov


The MD State Application Form can be found online

TTY Users: call via Maryland Relay

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.