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UNEMPLOYMENT INSURANCE INTERMITTENT SPECIALIST I

Recruitment #19-003225-0003

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Introduction

The Department of Labor, Licensing and Regulation (DLLR), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of Unemployment Insurance Specialist I. This recruitment will be used to fill current and future vacancies. All candidates must meet the minimum qualifications during the time apply. The resulting eligible list will be maintained for one year after the closing date of the announcement.

GRADE

10

LOCATION OF POSITION

1100 N. Eutaw Street, Baltimore, Maryland

Main Purpose of Job

Adjudicate potentially disqualifying Unemployment Insurance issues in accordance with established guidelines and to provide high quality customer service to claimants who have been overpaid benefits.

POSITION DUTIES

Conduct fact finding interviews with claimants, employers and other interested parties, compiling the information into a written document and making a determination as to the claimants eligibility for past or future benefits. May be called upon to represent the agency in unemployment insurance appeal hearings. Would be required to assist claimants with questions and concerns about overpaid benefits.

Candidate would work in a fast paced high volume work environment. Work duration would be dependent upon workload. Intermittent employment is limited to 40 hours per week not to exceed 80 hours per biweekly pay period.

MINIMUM QUALIFICATIONS

Education: Bachelor's Degree

Experience: One (1) year of full time employment or its equivalent rendering and/or determining eligibility for Unemployment Insurance benefits within DLLR/ Maryland Unemployment Insurance Division. Or one (1) year of full time employment or its equivalent in a public or private agency rendering and/or determining eligibility for a Human Services Program.

DESIRED OR PREFERRED QUALIFICATIONS

1 year experience in interviewing claimants, employers and other parties of interest to collect essential information.

Proficient with word processing and data entry, ability to effectively communicate, strong customer service orientation.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

N/A

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION/EXAMINATION PROCESS.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to chevelle.wise@maryland.gov or deliver in person.Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 19-003225-0003 (Unemployment Insurance Intermittent Specialist I) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

 




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