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Outreach Coordinator

Recruitment #19-003235-0012


The Division of Labor and Industry is accepting applications from qualified applicants for the position  of Administrative Officer II. All candidates must meet the minimum and selective qualifications during the time of applying. Applicants in pool will remain active for one year and be considered as opening occurs.




1100 N. Eutaw Street, Room 600, Baltimore, MD 21201

Main Purpose of Job

This position coordinates Outreach activities for the Division of Labor and Industry in support of strategic initiatives that promote the Division's mission of protecting and promoting the health, safety and employee rights of Maryland employees.


Coordinates outreach initiatives for the Division of Labor and Industry by facilitating and marketing workshops, presentations and meetings throughout the state through a combination of mass mailings, emails, telephone calls, public/special events and targeted solicitations.  Conducts weekly Outreach meetings with the Deputy Commissioner and Outreach team, and recommends appropriate actions.  Produces Power Point presentations, maintains and refreshes Outreach database, creates and updates brochures and promotional literature, customer forms, instruction sheets, and other marketing materials.  Works with third-party vendors.  

Coordinates with the Office of the Secretary to respond to media inquiries and provide back-up research to OOS when needed to respond to media inquiries.  Drafts press releases and assists with writing and producing the Department weekly e-newsletter.  Advises units and programs within The Division on communications strategies.

Organizes, attends and/or participates in special events, trade shows and other opportunities to promote Division programs and initiatives and build relationships with stakeholders.

Manages administrative functions for Division-related boards, including the MOSH Advisory Board, Board of Boiler Rules, Amusement Ride Safety Board and Maryland Rehabilitation Code Advisory Council.  Prepares and submits Board information (appointments, resignations, attendance, etc.) to the Office of the Secretary, coordinates and schedules meetings, communicates changes/updates to members, ensures accurate meeting minutes are transcribed, approved and signed by the Commissioner.  Ensures timely distribution of meeting minutes to Board members for review before each meeting.  Also coordinates and facilitates Construction Industry Roundtable meetings.

Assists in the formulation and implementation of the annual Outreach Plan that serves as a blueprint for promotional and educational strategies for Division activities throughout the year.

Monitors and maintains Division website, overseeing the development and updating of all web content as it relates to Outreach activities -- ensuring information is accurate and posted in a timely manner.

Performs other duties as assigned by management.


Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: Two years experience in administrative or professional work.


1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

 A Bachelor’s degree in communications, marketing, public relations, or journalism.

 (Applies only to applicants who will not be using substitutions in order to meet minimum qualifications)


Experience in marketing.

Experience in communication outreach.

Maintaining multiple staff calendars and scheduling meeting.

Maintaining confidential files and records. 

Organized self-starter able to work independently with minimal oversight. Strong organizational, problem solving and time management skills. Able to coordinate multiple calendars, schedule meetings/events, maintain files, and manage multiple projects and priorities.

Proficient using all Microsoft Office applications, particularly Excel and Publisher, and capable of learning new software applications and systems. Database list management, mail merge and website maintenance expertise preferred.

Detail oriented; innovative/creative; strong writing and copy editing skills. Excellent interpersonal/customer service skills, a can-do attitude, and the ability to communicate effectively with internal and external stakeholders. Exercises mature judgment and maintains confidentiality.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection.


Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION/EXAMINATION PROCESS.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.



Online application process is STRONGLY preferred.  However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email to or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendum may be mailed to:

DLLR Office of Human Resources

Attn: Administrative Officer II 19-003235-0012/SR

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

The MD State Application Form can be found online

TTY Users: call via Maryland Relay

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.