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Casino Compliance Representative

Recruitment #19-003631-0001

GRADE

12

LOCATION OF POSITION

The current open position is located at the MGM Casino located at 101 MGM National Ave Oxon Hill, MD 20745. This recruitment may also be used for future positions that become vacant at various other casino locations throughout the state.  Applicants should be sure to indicate the county in which you are willing to accept employment when completing your application.

Main Purpose of Job

A Casino Compliance Representative is responsible for performing casino compliance duties at licensed casino gaming facilities to certify revenue generated from video lottery terminals (VLT) and to ensure adherence to state laws and regulations governing casino operations. 

POSITION DUTIES

The duties of the position include but are not limited to: 

  • Certifying revenue from the Video Lottery Terminals (VLT);
  • Receiving complaints from the public;
  • Receiving shipments of State-owned equipment;
  • Monitoring facility employees and vendors and ensuring that various aspects of the casino’s internal controls, security surveillance and responsible gaming plans are adhered to;
  • Performing licensing functions and ensuring the integrity of the VLT gaming operation;
  • Employees in these positions are responsible for conducting investigations, when warranted;
  • This position will occasionally report to the Maryland Lottery and Gaming Control Agency headquarters in Baltimore when necessary;  
  • Individuals must be willing to work all shifts;
  • Employees in this classification are deemed essential employees and must report for work or remain at work during declared state of emergency conditions to support continued lottery and casino operations; and
  • Employees are subject to call-in 24 hours per day 7 days per week.

MINIMUM QUALIFICATIONS

Education:     Completion of 60 credit hours at an accredited college or university.

Experience:   Two years of experience in administrative or professional work.

Notes:

1. Candidates may substitute experience as defined above at the rate of one year experience for 30 credit hours of education for up to 60 credit hours of the required education.

2. Candidates may substitute a Bachelor’s degree from an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non- commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year to year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

  • Experience conducting investigations 
  • Experience conducting regulatory compliance for gaming 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid  in the State of  Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

Resumes will NOT be accepted in lieu of completing the online or paper application. Online application process is STRONGLY preferred. If online access is not available, submit a paper application and resume to:

Maryland Lottery and Gaming Control Agency

Attention: Nathan Warfield, Human Resources Director

1800 Washington Boulevard, Suite 330

Baltimore, MD 21230

TTY Users: call via Maryland Relay

For information regarding this recruitment call 410-230-8764 or send email to Nathan.warfield@maryland.gov.

As an equal opportunity employer Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.