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COMPUTER NETWORK SPECIALIST II

Recruitment #19-004413-0001

GRADE

17

LOCATION OF POSITION

Maryland State Police

Information Technology Division (ITD)

1201 Reisterstown Road

Pikesville, MD 21208

Duties will also be conducted at the ITD satellite office located:

Maryland State Police Crime Laboratory

MSP Forensic Sciences Division

221 Milford Mill Road

Pikesville, MD 21208

Main Purpose of Job

This position manages and controls a dynamic inventory of microcomputers and peripherals to include new system configuration, software installation and end user support.

POSITION DUTIES

Install, configure, test and manage microcomputers, printers and other computer hardware operating on our local area networks to include but not limited to:

    Diagnosing / troubleshooting system problems and recommending the appropriate solutions.

    Performing PC and Printer repair and maintenance.

    Upgrading hardware and software on network PS's.

    Running and terminating data communication cable.

Deliver and set-up new PC's and peripherals

Provide technical assistance to end users to resolve problems with hardware / software.

Perform any additional Information Technology Systems related duties as assigned.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: One year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes: 1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

1) Experience providing technical support, installing/repairing/troubleshooting client workstations/desktop computers, laptops, printers and network equipment.

2) Experience administering Microsoft (MS) Active Directory/Group Policy

3) Any of the following certifications: CompTIAA+, CompTIA Network+, Cisco CCENT or Microsoft MCSE.

SPECIAL REQUIREMENTS

In accordance with Section 2-204(b)(6) of the Public Safety Article, Candidates for position in this classification will be subject to an initial drug screening and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate.

SELECTION PROCESS

The selection process for this recruitment will involve a rating of training and experience provided on the application. Applicants who meet the minimum qualifications will be placed on an eligible list in the BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED categories. The list will be used by the hiring manager to select the individual to fill this vacancy. The list will be valid for one year.

BENEFITS

FURTHER INSTRUCTIONS

NOTE: Applicants are limited to uploading one file. Please upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.

Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: William Boniarski

william.boniarski@maryland.gov

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.