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IT PROGRAMMER ANALYST II

Sr. Data Analyst

Recruitment #19-004470-0022

Introduction

The Department of Information Technology (DoIT) provides vital technology solutions that allow the Executive Branch, State Agencies and Coordinating Offices to provide Marylanders with services that enable them to live and work more safely, efficiently and productively.

The Business Intelligence (BI) Team is one of the teams responsible for applying and safeguarding the state’s most valuable asset, data, for the purpose of improving government efficiencies, reducing government costs and lowering risk of Executive Branch, State Agencies and Coordinating Offices, to better serve the citizens of Maryland.

GRADE

17

LOCATION OF POSITION

Dept. of Information Technology (DoIT)

100 Community Place

Crownsville, MD  21032

Main Purpose of Job

This position will evaluate existing workflows and data and provide recommendations on how to use data to drive business decisions. This position is responsible for business needs assessment and requirements gathering; data evaluation; solutions planning, development, and evaluation; system design and specifications; script development; solutions implementation and support; data analytics; documentation, and training support; and marketing and customer outreach.

POSITION DUTIES

Solutions Development: This position will engage customers and complete business needs assessment and requirements gathering.

Solutions Operations: This position will troubleshoot developed solutions, including responding to incident and problem tickets and will identify and make accessible, resources (videos, manuals) to support operational needs.

Platform Administration: This position will perform administrative tasks related to the open data portal and the state connected government cloud platform, including, but not limited to ensuring optimal platform performance and escalate concerns/issues/fixes/suggestions, to the vendor. 

Innovation: This position will identify strategies for optimal use of unexplored data platforms and visualizations and develop innovative solutions for improving the collection, analysis and/or reporting of data.

Outreach: This position will attend meetings, conferences and other related events to remain engaged with customers and support social media marketing efforts related to business intelligence, open data and data.

Documentation: This position will develop and assemble application documentation to include source data information, operating instructions, program documentation and user documentation and provide general documentation detailing procedures, standards and policies.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field

Experience: One year of experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or other developmental tools

Notes:

 1. Candidates may substitute six credit hours of coursework in application analysis and programming using generally accepted computer programming languages or other developmental tools for six months of the required experience.

 2. Candidates may substitute completion of high school or a high school equivalency certificate and eighteen months of experience converting data from project specifications by writing program code using generally accepted computer programming languages or other developmental tools for the required education.

 3. Candidates may substitute completion of high school or a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and application programming using generally accepted computer programming languages or other developmental tools for the required education.

 4. Candidates may substitute experience in one of the following areas: operating computers, scheduling, controlling input and output or maintaining backups or data storage, processing data on computers, evaluating, implementing and maintaining hardware and software, on a year-for-year basis for a high school education.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Computer Systems Programming classifications or Computer Systems Programming specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Bachelor's degree in Data Analytics/Science or Geographic Information Systems (GIS)  

One year of experience in these areas:

- Administering a data management platform  

- Analysis and integration of JSON, XML, CSV and similar data formats  

- Developing data visualizations  

- Writing SQL queries and developing Python code  

- Developing in an ETL framework

SPECIAL REQUIREMENTS

Employees in this classification may be subject to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached. Employees may be furnished with a pager or cell phone.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

For inquiries regarding this recruitment, please call Cindy Mann 410-767-3623

Online application process is STRONGLY preferred.  If you are unable to apply online, you may submit a paper application and supplemental questionnaire (by the closing date) to:

Attn: C. Mann

Department of Budget and Management, Recruitment and Examination Division

301 W. Preston Street, Room 608

Baltimore, MD 21201

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

People with disabilities and bilingual candidates are encouraged to apply.  We thank our Veterans for their service to our country. Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. For education obtained outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.