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IT SYSTEMS TECHNICAL SPECIALIST

Recruitment #19-004488-0002

GRADE

19

LOCATION OF POSITION

Maryland Department of Juvenile Services

Research & Evaluation Unit

One Center Plaza1

20 W. Fayette Street

Baltimore, MD. 21201

Main Purpose of Job

The IT Systems Technical Specialist position in the Office of Research and Evaluation will perform a dual function as an IT System Technical Specialist who will be responsible for providing data independently for certain sections of Data Resource Guide. The IT Systems Technical Specialist will apply IT skills toward creating management reports, ad hoc and regular reports and conducts data checks, data analysis for DJS and external customers. Primary reports include Data Resource Guide, Recidivism Studies, Management for Results and Performance Template. The incumbent ensures the accuracy of work in terms of data entries, analysis and preparation of reports.

POSITION DUTIES

The IT Systems Technical Specialist is responsible for ad hoc report development, management report development and general ongoing/regular report creation and will work closely with internal and external customers to develop and finalize reports that will meet the specific needs of the report customer and be accurate and meaningful.  Regular report creation for DJS includes, but are not limited to: DJS Data Resource Guide (Annual), Performance Template, Audit spreadsheets, Managing for Results budget performance measure document and GOC Out of home placement Tracking data and Report (Annual).  The incumbent will develop and write/use queries to retrieve data from multiple database systems, including the DJS ASSIST information system, the SMART case management system.  The position duties will include but are not limited to merging and managing data sets from internal and external data sources, developing reports including tables, charts, graphs and descriptive data summaries, conducting data analysis of trends, outcomes, statistical validity and significance of resulting reports.  Work involves the use of a combination of software packages such as Seagate Crystal, ACCESS, EXCEL, Visual Basic or SQL queries. The highly desired candidate will possess advanced experience with SQ or PL/SQL or possess Oracle Certified Professional DBM certification.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

Experience: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.

 2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.

 3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

• Eight years of years of experience with SQL or PL/SQL

• Five years of advanced ACCESS and EXCEL experience

• Five years experience with Crystal Seagate

• Master of Arts in Computer Information Technology or Management Information Systems

• Possession of an Oracle Certified Professional DBA certification

LIMITATIONS ON SELECTION

This recruitment is limited to current Maryland State Government Employees

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment will be a rating of your application based on your education, training, and experience as it relates to the requirements of the position. Therefore, it is essential that you provide complete and accurate educational and employment information on your application.  Please make sure to provide sufficient information on your application to show the qualifications for this recruitment.

For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service (prior to hire).

The Certified Eligible list will be used by the hiring agency to select employees. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:      

Maryland Department of Juvenile Services     

One Center Plaza     

120 W. Fayette St     

Baltimore, MD 21201     

Attn: Linda Padgett     

Fax number 410-333-4188

Should additional information regarding this recruitment be required, please, contact DJS Office of Human Resources at djs.ohr@maryland.gov.  Include the Recruitment Title/Number that is located at the top of the bulletin.

If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#. The paper application must be received by 5 pm, close of business, on the closing date for this recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. We thank our Veterans for their service to our country, and encourage them to apply. Bilingual applicants are encouraged to apply.

TTY Users: call via Maryland Relay