IT SYSTEMS TECHNICAL SPECIALIST
Maryland FiRST Asst. System Manager
|Department||DoIT Web Systems|
|Date Opened||11/27/2019 11:59:00 PM|
|Filing Deadline||12/11/2019 11:59:00 PM|
|Salary||$56,165.00 - $90,173.00/year|
|HR Analyst||Cindy Mann|
LOCATION OF POSITION
Department of Information Technology (DoIT)
100 Community Place
Crownsville, MD 21032
Main Purpose of Job
The purpose of this position is to assist the Director of Maryland FiRST Operations in the daily operations of the Maryland FiRST Statewide 700 MHz Public Safety Communications System and to provide for the cost effective operation of the State's wireless voice communication network. This Land Mobile Radio network provides a common infrastructure used to support the radio communications and interoperability requirements of all State agencies and other participating entities (i.e. county and municipal public safety organizations) in accordance with 47 USC 337(f)(1).
This position will provide the management, administration and IT support for the operations, maintenance and configuration management activities to support the Maryland FiRST system (which includes multiple communications networks with over 150 remote sites and 6 cores (data centers). Maryland is making an investment of over $345,000,000 to complete a Statewide 700 MHz Public Safety Communications System that will provide reliable and interoperable communications to Public Safety personnel throughout Maryland. In addition to the original project, this program has $33,000,000 worth of follow-on project work and annual mini-projects of $1,000,000 to $2,000,000 per year to help ensure the system provides statewide coverage, remains technologically relevant and is sufficiently redundant in order to maintain 99.9999% reliability.
This radio system, when completed, will have an estimated annual operations and maintenance budget of $16,500,000. The system is currently operational in 75% of the state and provides mission critical communications and enables an unprecedented level of interoperability for public safety personnel, which is essential for safety of life of the officers themselves and the public at large. These factors necessitate that the incumbent possess keen attention to detail and functions at the full performance level associated with this grade to ensure that the system is maintained in an appropriate manner.
Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.
Experience: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.
1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.
2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.
3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.
DESIRED OR PREFERRED QUALIFICATIONS
Experience configuring and managing P25 radio systems
Experience working in the RF environment (i.e. troubleshooting RF equipment, interference identification, coverage verification, etc.)
Experience programming and managing subscriber radio codeplugs
Experience with Public Safety IT Systems (CAD, Voice Logging, etc.)
Experience working with public safety personnel (Fire/EMS, Law Enforcement, etc.)
The assessment may consist of a rating of your education, training and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.