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IT ASSISTANT DIRECTOR II

DIRECTOR OF TECHNICAL SERVICES

Recruitment #19-004491-0009

Introduction

The Department of Labor, Licensing and Regulation (DLLR) is accepting applications from all qualified applicants for the position of IT Assistant Director II. This positon functions as the Director of Technical Services to the Chief Information Officer at the Department of Labor, Licensing and Regulation.

GRADE

21

LOCATION OF POSITION

1100 North Eutaw Street, Baltimore, Maryland 21201

Main Purpose of Job

This position functions as the Director of Technical Services to the Chief Information Officer at the Department of Labor, Licensing and Regulation. The position will plan, organize, schedule, direct, control and coordinate all technical services and service delivery within the Office of Information Technology for DLLR, and to establish the role as liaison with Department of Information Technology to make sure DLLR's needs are met.

POSITION DUTIES

Duties of this position include, but are not limited to:

  • Direct the daily activities of technical services support personnel which includes full-time State employees and Contractual personnel that includes areas of systems development/analysis, functional interaction, information  specialists and quality assurance.
  • Coordinates with development  teams to schedule application move ups and updates to the development, test and production environments within DLLR.
  • Work with DoIT to ensure there are adequate hardware and support resources in place to help DLLR meet its customer service requirements.
  • Work with DoIT to create long range plans for maintaining current systems and having adequate resources for new and expanded systems.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Computer Information Technology, Management Information Systems, Computer Science or other information technology related field to include course work in database management systems.

Experience: One year of experience designing, developing, implementing, maintaining and controlling  database management systems for computers.

Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate plus thirty credit hours from an accredited college or university in Computer Information Technology, Management Information Systems, Computer Science or other information technology-related field to include course work in database management systems may be substituted for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application systems and programs using generally accepted computer programming languages or maintaining and modifying operating systems for computers may be substituted for the required education.

3. Experience operating computer systems; scheduling, controlling input and output or maintaining a tape library to process data on computer systems; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year-for-year basis.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Professional experience in networking, server management and production operations using a cloud environment

Experience with Windows 2012 and 2016 in a virtual computing environment

Experience using Microsoft Azure

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:  

DLLR Office of Human Resources

Attn: Tenisha Tunstall    19-004497-0009

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201  

For additional information, please contact Tenisha Tunstall at 410-230-6298 or via email Tenisha.Tunstall2@maryland.gov.  

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.