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IT FUNCTIONAL ANALYST TRAINEE, CONTRACTUAL

FMIS Support Analyst

Recruitment #19-004497-0002

Introduction

This is a full time contractual position.

GRADE

14

LOCATION OF POSITION

Department of Human Services

Budget and Finance/Financial Systems Development

311 W. Saratoga Street

Baltimore MD 21201-3500

Main Purpose of Job

This position serves as an analyst in support of the Financial Management Information System (FMIS) and the Budget and Finance Local Area Network (LAN) system within the Department of Human Services (DHS).  The position requires expert knowledge of financial and accounting principles as the incumbent in this position will become the main point of contact for local department staff regarding all FMIS related matters.

POSITION DUTIES

Learns to write focus programs to design ADHOC reports to produce information for central and local department staff that can't be found on standard reports.

Learns to review and modify, develop application documentations, and training materials to ensure accuracy relevant to current policies and procedures.

Learns to schedule and provide on-site/off-site system user assistance where applicable, conduct classroom and one-on-one application/follow-up training to DHS employees, review and authorize DHS staff's request for security access to multiple financial systems and provide technical support to users of the Budget and Finance LAN.

Learns to analyze local department's FMIS operations, noting problem areas and recommend corrective actions to minimize the risk of audit findings, answer Helpdesk calls, document and provide technical assistance of problems for the end user, and submit recommendations for system enhancements.

Learns to monitor the FMIS Bulletin Board including email system that receives problem reports and/or information, assist in the correction, maintenance, repairs and replacements of software, hardware and network problems, and create, modify and document the DHS FMIS access database.

Learns to assist in the design, development and testing of application system corrections or enhancements, perform and review problem analysis to provide appropriate and timely corrective action when the user operations of systems are impacted by application malfunction or error codes and assist in the procurement and accounting staff's year end closing procedures, and performs other related duties as assigned.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Human Resources Management, Public Administration, Information Technology or other related field with specific coursework in the structure and use of automated information systems.

Experience: None

Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and two years of experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted for the required education.

2. Experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted on a year-for-year basis for a high school education.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Ability to learn to use mainframe and PC-based software for problem diagnosis, analysis, correction and end user training on the functionality of applications;

Ability to learn the functions and uses of mainframe or large client server-based application systems;

Ability to learn the principles and practices of training users of automated application systems;

Ability to create, review and update application documentation and training materials;

Ability to communicate effectively and establish and maintain effective working relationships with system users and technical support staff.

SELECTION PROCESS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Tonya N. Brown, Department of Human Services, Employment Services Division, 311 W. Saratoga Street, Baltimore MD 21201-3500.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.