IT FUNCTIONAL ANALYST II
FAS Functional Analyst
|Department||DoIT Application Systems Management|
|Date Opened||11/26/2019 11:59:00 PM|
|Filing Deadline||12/10/2019 11:59:00 PM|
|Salary||$46,477.00 - $74,191.00/year|
|HR Analyst||Cindy Mann|
The Department of Information Technology was created by 2008 legislation in an effort to consolidate state agency information technology functions and policies into one department; elevating the department to one that reports directly to the Governor.
In addition to its larger statewide role, the Department of Information Technology manages Information Technology and Telecommunication services within the agency itself and provides support to state agencies, the Executive Office of the Governor, the Governor’s coordinating offices, and a variety of independent agencies within the Executive Branch.
Striving to provide the highest level of customer service to its internal and external customers, the Department of Information Technology supports Maryland’s agencies and commissions through its leadership and strategic direction for Information Technology and Telecommunications, establishing a long range, target technology architecture, encouraging cross agency collaboration and advocating best practices for operations and project management.
LOCATION OF POSITION
Department of Information Technology (DoIT)
100 Community Place
Crownsville, MD 21032
Main Purpose of Job
This position is located within the Financial Application Systems (FAS) Team, a team that supports more than 48,000 customers using statewide finance, procurement and human resources applications. This team provides ready access to current, complete and consistent information through application functionality to facilitate effective management of statewide administrative processes and allow Maryland's policy makers and agency managers to make informed business decisions.
The main purpose of this position is to serve as the statewide initial contact for assistance and problem resolution for DoIT's Financial Application Systems. With assistance from the Lead Functional Analyst, this position is responsible for on-going user support, analysis, problem resolution, documentation, training, and migration control. This position will gain knowledge in DoIT's Financial Application Systems and in the general business/accounting practices of the state, which will enable them to better analyze user requests and maintain implementation schedules.
Education: Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems.
Experience: One year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.
1. Graduation from an accredited high school or possession of a high school equivalency certificate and two additional years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms may be substituted for the required education.
2. Experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted on a year-for-year basis for a high school education.
DESIRED OR PREFERRED QUALIFICATIONS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.