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Recruitment #19-004907-0002




Department of Human Services

Human Resource Development and Training

Employee Relations

311 W. Saratoga Street

Baltimore MD 21201


This position functions as an Employee Relations Officer for the Department of Human Services (DHS); reviews grievances and disciplinary appeals on behalf of the Secretary; represents management's position in further appeals and acts as a resource to both management and employees on employee relations issues; assists in the resolution of employment disputes so that time and energy can be more efficiently used to assist people in economic need, increase prevention efforts and protect vulnerable children and adults.

This position performs as hearing officer for grievances or disciplinary actions that have been appealed to the Secretary of DHS; confers with the employee and writes decisions on behalf of the Secretary of DHS, subject to approval by Manager, based upon State law and regulations and departmental policies; advises all levels of management and non-supervisory staff at DHS regarding proper interpretation and application of the State's personnel laws and regulations and departmental policies; represents DHS at the Department of Budget and Management (DBM) settlement conferences in an attempt to resolve appeals of employee grievances and disciplinary actions by evaluating and reviewing with the appointing authority the nature of the appeal, the employment record, and the positive effects of any potential settlement.

This position will be required to travel across the state.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EDUCATION: A Bachelor’s degree from an accredited college or university

EXPERIENCE: Three years of professional experience in employee or labor relations, of which one year must include representing management before an administrative law judge in hearings at the Office of Administrative Hearings, or similar adjudicatory setting, that involves all types of grievance and disciplinary appeal cases, including terminations, on a regular and recurring basis.


Possession of a Juris Doctor (J.D.) degree from an accredited law school may be substituted for the required experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. These qualifications will also be assessed during the interview process.

Experience in Employee Relations

Coursework from an accredited college or university in Employment Law or Labor Law or Administrative Law

Excellent Writing Skills

Excellent Communication skills


1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. 

You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. 



The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 134, Baltimore, Maryland 21201. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M on the closing date.  Resumes will NOT be accepted in lieu of completing the application.   

Please upload any requested supporting documentation. If you are unable to upload, please fax the requested information to 410-333-0882. Only additional materials that are requested will be accepted for this recruitment.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414. 

TTY Users: call via Maryland Relay.    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.   

People with disabilities and bilingual applicants are encouraged to apply.  

We thank our Veterans for their service to our country, and encourage them to apply.