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PROGRAM MANAGER II - Maryland Center For School Safety

Communications & Engagement Manager

Recruitment #19-005477-0030




The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.


State Salary Grade 20

Annual Salary Range: $59,914 - $87,553


7125 Ambassador Road, Suite 130

Baltimore, MD 21244

Main Purpose of Job

The MCSS is a small independent unit of government that provides grant funding, training, and other resources to support schools throughout Maryland. Our Agency Mission is to promote and enhance safer school communities and this position provides strategic direction, oversight, and execution of the Communication and Engagement Program through planning, directing, managing, evaluating, and administering all aspects of the MCSS's communication and engagement programs. These programs include: communications (including digital media engagement, website development, public messaging, and social/news/mass media), school safety programs and projects, school safety tip line, and formal and informal stakeholder engagement initiatives.


The Communication and Engagement Manager is responsible for managing and integrating broad, comprehensive marketing, public relations, communications, and stakeholder engagement programs and strategies for the MCSS; responds to stakeholders and effectively promote MCSS programs;  provides expert advice to the Executive Director regarding marketing, advertising, community outreach and engagement with key stakeholders.


EDUCATION: Bachelor’s Degree from an accredited college or university.


EXPERIENCE: Three (3) years of professional experience managing personnel and programs. Leadership role in government or private sector communications, including substantial media relations and social media experience.  Bilingual skills preferred. 


  • Knowledge in the areas of stakeholder and media engagement, social media administration, and public relations
  • Skill in professional communication (verbal and written), management, supervision, and leadership; skill in formal presentation (development and delivery) and planning
  • Ability to handle multiple projects concurrently, work collaboratively and communicate effectively with internal and external individuals at varying levels
  • Ability to work directly on certain initiatives and delegate effectively while managing multiple initiatives simultaneously
  • Ability to motivate and manage a team of skilled professionals and coordinate successful projects and programs internally
  • Bilingual skills preferred


Applicants must consent to a complete criminal and extended background investigation. Employees in this classification are subject to Substance Abuse Testing in accordance with Code of Maryland Regulation 17.04.09, Testing for Illegal Use of Drugs. Proof of eligibility to work in compliance with the Immigration Reform and Control Act and travel throughout the state are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.



To apply for this position online go to MSDE Jobs on JobAps (or complete an MSDE Application on On-line applications (and resumes) are the preferred method for receiving your application/attachments.  Using this method will allow applicants to access their documents for future recruitments for which they apply and verify that the appropriate documents (resume-credentials) have been attached to the recruitment that requires them. Applicants must include their resume and provide sufficient information on the application to document that they satisfy the minimum qualifications for this recruitment. Please do not put "See Resume" in the job duties section of your application; your application will not be considered.  

 If you utilize fax or regular mail as the option to submit required attachments, you will need to resubmit these documents each time you apply for a new position that requires the attachments.  Additionally, you must include the following information on each page of the attachment you submit in order to ensure that we append the attachments to the correct recruitment: First and Last Name, Recruitment Number, and the last 4 digits of your SS# and indicate application for  Program Manager II – MCSS Communication and Engagement Manager - #316890- (JobAps #19-005477-0030). Mailing Address: Maryland State Department of Education, Office of Human Resources, 200 West Baltimore Street, Baltimore, Maryland  21201. Fax: 410-333-8950 – This fax number is for Department of Education recruitment actions only.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. For inquiries or an MSDE Application, contact 410-767-0019 or TTY/TDD 410-333-3045 or visit our website at:                           

Appropriate accommodations for individuals with disabilities are available upon request