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PROGRAM MANAGER III

Chief Learning Officer

Recruitment #19-005478-0013

GRADE

21

LOCATION OF POSITION

DLLR - DWDAL, Baltimore, MD

Main Purpose of Job

This position will serve as the Chief Learning Officer for Maryland's workforce system. The main purpose of this position is to create and maintain a comprehensive, statewide professional development and technical assistance portfolio that supports the strategic goals set forth in the WIOA state workforce plan and reflects the vision of the Benchmarks of Success for Maryland’s Workforce System. The position supports DWDAL and Maryland’s Workforce partners, as defined in the State Workforce Plan, in delivering high quality, integrated services to workforce system customers and excellent customer service to internal staff as well as staff from partner agencies. The individual in this position is responsible for developing, implementing, and coordinating statewide professional development activities.

POSITION DUTIES

  • Designs and delivers a professional development programs in response to program and staff needs assessments, experiences and interests, job requirements, informal conversations, identified federal, state or local requirements, research, and community resources. 
  • Facilitates the design, development, implementation, and documentation of statewide professional development plan and activities that reflect the mission as well as the principals of adult learning. 
  • Collaborates with staff and stakeholders in the design of comprehensive professional development plans. 
  • Develops professional development programs that support life-long learning for workforce development professionals.
  • Bases professional development on the results of ongoing needs assessments and system-wide needs.
  • Delivers professional development based on theories of adult learning and development.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university.

Experience: Five (5) years experience in administrative staff or professional work.  One year of the required experience must have been supervisory experience. 

SELECTIVE QUALIFICATIONS

1.  One (1) year supervisory experience.

2.  One (1) year experience directly providing technical assistance.

DESIRED OR PREFERRED QUALIFICATIONS

1. Master's Degree is preferred but not required for this position.

2. One year experience in Workforce Development.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 19-005478-0013
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

email address: Stephanie.dunphy1@maryland.gov

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.