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COMPUTER NETWORK SPECIALIST II

Recruitment #19-006681-0001

Introduction

The Maryland State Retirement Agency administers the Maryland State Retirement and Pension System.  The System is a multi-employer, public employees’ defined benefit retirement system composed of twelve (12) separate retirement and pension systems with over 50 different rule sets, supporting over 400,000 active members, retirees, and beneficiaries.  The Agency is involved in a multi-year re-engineering of its retirement-related business processes, in addition to acquiring and implementing support technologies (e.g., member relationship management, document management, and workflow management) and adapting existing pension administration programs to secure online real-time transaction processing.  In addition, the Agency manages a $52 billion trust fund, the management of which is also undergoing considerable positive change.  All told, this is an exciting time to join MSRA's technology team in this critical systems development position. 

If you are a qualified technology professional, here’s what MSRA has to offer:

Professional development

Work with new technology 

Work in an organization that fosters teamwork and cooperation

Work only a few blocks from Baltimore’s Inner Harbor, convenient to Metro, Light Rail and busses (all at no charge to State Employees in the Baltimore metro area)

Enjoy other State of Maryland employee benefits.

This is a Special Appointment position, and serves at the pleasure of the Appointing Authority.  

GRADE

17

LOCATION OF POSITION

120 East Baltimore Street Baltimore, Maryland 21202

Main Purpose of Job

This position provides expert technical knowledge and support in the Agency's Information Systems Division a team that enjoys a great reputation for getting work accomplished using current toolsets. The incumbent provides specialized expertise in the building and maintenance of the agency's computing and network infrastructure. Additional responsibilities include answering help desk calls, troubleshooting hardware/software problems, repairing computers, servers and printers, preparing documentation, preparing purchase requests, tracking contracts, installing software, moving computers, creating user accounts, training users and other tasks.

MINIMUM QUALIFICATIONS

Education:  Bachelor's degree from an accredited college or university in Information Technology, Computer Science. Management Information Systems, or other technology related field, to include course work in local or wide area computer networks. 

Experience: One year of experience planning, integrating, and maintaining software and hardware for local, wireless, or wide-area computer networks.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.  

Experience setting up or administering Windows Server, Exchange, Symantec Antivirus, Windows 10, Hyper-V, Veeam backup

Experience setting up, maintaining, and troubleshooting servers and network equipment

Experience administrating voice over IP phone system

Experience responding to help desk calls and assisting users with problems

Experience administering cloud-based services including Exchange, Office 365 and Azure Active Directory

Strong organizational skills to maintain accurate spreadsheets and track purchases.

Good interpersonal and communications skills

Must be able to lift and move computer equipment up to 50 lbs.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred.  If online access is not available, you may mail a paper application and supplemental questionnaire (if applicable) to:

DBM

Recruitment & Examination Department

301 West Preston Street, Room 608

Baltimore, MD 21201

All mailed documents must include the applicant's name and the job number and must be received by the closing date. 

Resumes will NOT be accepted in lieu of completing the application.

If you have any questions concerning the recruitment process for this position, please call 410-767-4854.

We thank our Veterans for their service to our country, and encourage them to apply.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  People with disabilities and bilingual candidates are encouraged to apply.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.