Skip to Main Content

Powered by JobAps

Senior Enforcement Officer, Licensing


Recruitment #19-009641-0001


The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.


The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. 




Baltimore City

Main Purpose of Job

To investigate and analyze complaints including all lines of insurance, but not limited to those primarily related to licensing enforcement. Lead enforcement officers with investigations, interviews, and review proposed enforcement administrative orders.


The Maryland Insurance Administration is recruiting for a Senior Enforcement Officer.  This position serves in a lead capacity to other Enforcement Officers.  Job responsibilities include assigning and reviewing the work of Enforcement Officers during the course of investigations; investigating and analyzing complaints, including, but not limited to producer licensing. This position also conducts interviews as necessary with producers, insureds, and company representatives, complainants, witnesses, and other persons, as appropriate, prepares administrative charges and testifies at hearings.  Drafts a chronological comprehensive report containing pertinent facts and exhibits that will support a violation of or compliance with Maryland Insurance law.

The incumbent would be responsible for developing methods of investigations; drafting consent orders and assisting attorneys in the preparation of cases. Testifying at administrative hearings, preparing and submitting finalized enforcement recommendations to the Director of Enforcement, the Assistant Chief Enforcement Officer, and support staff. This position requires knowledge of the applicable laws and regulations enforced by the Maryland Insurance Administration; as well as the various entities under the regulatory authority of the Maryland Insurance Administration.  In-State travel may be required.    


Education: Bachelor’s degree from an accredited four year college or university.  

Experience: Six years of investigative work or law enforcement experience.  

Note: Additional experience performing investigative work or law enforcement experience may substitute on a year-for-year basis for up to four years of the required education.


Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

  • Excellent written, communication, interpersonal and organizational skills.
  • Knowledge of the applicable laws and regulations enforced by the Maryland Insurance Administration, as well as the various entities under the regulatory authority of the Maryland Insurance Administration. 


This recruitment is open to current employees of the Maryland Insurance Administration's Compliance and Enforcement Division only.



If you have any questions about this recruitment, please contact

For immediate consideration, upload one WORD or PDF file, at the "Resume" tab, that contains:

1. a cover letter stating your interest and specific salary requirements; and

2. a current professional resume.  

If you are unable to apply online, you may submit via mail.  Please be sure to include all documents listed above to ensure timely processing. Complete application packets may be mailed to:  

Maryland Insurance Administration

Human Resources - Recruitment #:  19-009641-0001

200 St. Paul Place, Suite 2700 Baltimore, MD 21202  

Incomplete submission will not receive consideration.  

TTY  Users: call via Maryland Relay  

We thank our Veterans for their service to our country, and encourage them to apply.  

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.