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Child Protective Services and Family Preservation Manager

Recruitment #20-000194-0001


This is a Management Service position, and serves at the pleasure of the Appointing Authority.




Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore, MD 21201-3500

Main Purpose of Job

This position serves as the Child Protective Services and Family Preservation Manager for Child Protective Services (CPS) and Family Preservation Services which includes human trafficking, Child Protective Services response, Family Preservation Services, and CPS background clearance services within the Department of Human Services (DHS), Social Services Administration. The position supervises a team of analysts who are charged with instituting changes in policies, regulations, operational standards, and service delivery for the Department's in-home service programs. The incumbent directs the development, implementation, and monitoring of best practices for in-home programs statewide in coordination with the Local Departments of Social Services (LDSS) and other service providers and monitors program effectiveness and compliance with State regulations.


Establishes and implements written standard operating procedures which guide the CPS and Family Preservation Unit functions of the Administration; leverages the expertise of DHS staff, the courts, academia, the legislature, sister agencies and community partners in a better understanding of the current landscape of Maryland's child welfare system; plans, coordinates, supervises staff and evaluates the work of the Unit; develops, revises, plans and monitors statewide policy directives and manuals to be implemented by LDSS in order to maintain compliance with federal performance improvement plans; carries out the implementation of the policies through facilitating statewide trainings and technical assistance for all LDSS's; interprets federal legislation and implements State regulations, policies, and practices; manages, monitors and trains statewide child welfare staff on the use of federal and State policies, regulations, and best practices related to families and children receiving In-Home Services; develops measurable outcomes from data entered in Maryland's automated child welfare information system; prepares and monitors the budget and fund allocations; and performs other related duties as assigned.


Education: Possession of a master’s degree in social work from an accredited college or university approved by the Council on Social Work Education. 

Experience: Seven (7) years of professional experience in a social work capacity in a public or private agency or institution, five (5) years of which must have been in an administrative supervisory or consultative capacity. 


1.  These requirements are established by the Social Services Administration by authority provided in Human Services, §4-204 the Annotated Code of Maryland and the Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.
2.  Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.  


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Four years of the required minimum qualification social work experience must have been in Child
Protective Services or Family Preservation Services.


Preference will be given to applicants who possess the following preferred qualification(s).  Include clear and specific information on your application regarding your qualifications.

  • Three years of experience using data to monitor the outcomes of social work practice.
  • Five years of experience working with other State agencies to address the service needs of
  • families and children.
  • Four years of experience with Maryland Children Electronic Social Service Information
  • Exchange to document and review case information.
  • Strong written and oral communication skills.
  • Experience with time management in a fast paced environment.
  • Experience with multi-tasking and problem-solving skills.


1. Candidates filling positions in this classification must be licensed by the Board of Social Work Examiners.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.


Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.



The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Dylan Santos, Employment Services Unit, 311 W. Saratoga Street, Baltimore, MD 21201-3500

If you have any questions concerning the recruitment process for this position, please call 410-767-7855.

TTY Users: please call via Maryland Relay.    

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country and encourage them to apply.