UI Professional V
|Department||LABOR - Unemployment Insurance|
|Date Opened||11/18/2020 11:30:00 AM|
|Filing Deadline||12/2/2020 5:00:00 PM|
|Salary||$46,942.00 - $74,933.00/year|
|HR Analyst||Chevelle Wise|
LOCATION OF POSITION
Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.
Please read the job announcement in its entirety before applying for this recruitment, Applications must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.
1. Minimum of two years experience in customer service with at least one year of direct telephone communication with the public/customers.
2. Knowledge of Unemployment Insurance laws and regulations.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Experience working in one of the following Divisions in the State of Maryland:
1. Unemployment Insurance (DUI) Claims & Adjudication; or
2. Workforce Development and Adult Learning (DWDAL) in Special Programs and/or as a RESEA/ROW Workshop Facilitator/Coordinator.
3. Knowledge of Unemployment Insurance-related trade benefit programs including but not limited to Trade Readjustment Allowance (TRA), Reemployment Trade and RTAA.
Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. **Resumes are not acceptable and not considered in the selection/examination process.
All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to firstname.lastname@example.org. You may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
MDOL Office of Human Resources
Attn: UI Professional V (20-001154-0001) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201
Maryland Department of Labor, is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.