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OFFICE SECRETARY III

Recruitment #20-001362-0003

Introduction

This is a position Specific Recruitment for the State Department of Assessments and Taxation, Real Property Division, Prince George's County Assessments Office.  The resulting eligible list will be used for this position only.  Interested persons will need to reapply for future recruitments in this classification.

GRADE

10

LOCATION OF POSITION

Department of Assessments for Prince George's County
14735 Main Street Suite #354B 
Upper Marlboro, MD 20772

POSITION DUTIES

Provides secretarial support to the Supervisor and Assistant Supervisor of the county.

Acts as an intermediary for the Supervisor, maintaining frequent contact with the public, tax representatives and other officials.

Provides information to callers in regard to laws, rules, regulations, procedures, policy and operations of the Department.

Answer Taxpayer questions, on a daily basis, the Assessment appeals process to help property owners understand the office functions, the assessment cycle, appeals process (all levels), valuation, tax credits or any other pertinent information through phone calls, in person or on line.

Set up hearings, meetings, appointments, etc. as needed by the Supervisor and Assistant Supervisor.

Track and sort 1st level appeals and timeliness of appeals.

Prepares and send letters for untimely appeals and acknowledgement receipt of Petition for the Reviews Process.

Maintain and record PTAAB & MTC lists, schedules and decisions and forward to appropriate assessor staff.

Answers routine questions from the public with regard to exemption law and policy. Log, track, research and prepare decision letters.

Tracks and organizes personnel information, human resource forms, and mileage reports for the entire staff. Process all incoming mail and sort for distribution within the office

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties. 

Notes:  
  1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education. 
  2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
  3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  1. Knowledge of policies and practices used in a local Assessments office.  
  2. Clerical or technical experience in processing Assessments records and forms.  
  3. Experience working with computers and different software including Microsoft Office and entering data into a data base system. 
  4. Experience working with the public via telephone and in person.

LIMITATIONS ON SELECTION

Must be willing to work in the Prince George's County Assessments Office.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Assessments and Taxation, Human Resources Division, 300 W. Preston St., Room  511 Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the Department of Assessments and Taxation, Human Resources Division at Application.Help@maryland.gov or 410-767-1140, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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