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OFFICE SERVICES CLERK LEAD

Recruitment #20-001377-0001

GRADE

9

LOCATION OF POSITION

Department of Public Safety and Correctional Services

Information Technology & Communications Division

6776 Reisterstown Road

Baltimore, Maryland 21215

Main Purpose of Job

The purpose of the Office Services Clerk Lead is to provide full range administrative support to the Data Integrity Unit within the Criminal Justice Information System (CJIS) Department. The Incumbent in this position will review, verify and interpret information in order to make determinations and resolves problems in the Maryland Criminal History Record Information (CHRI) databases in accordance with polices, regulations, and laws applicable to Criminal Justice Information Systems-Central Repository (CJIS-CR) programs.

POSITION DUTIES

Applies working knowledge of Department of Public Safety and Correctional Services (DPSCS), Federal Bureau of Investigation (FBI)and Courts systems secure data bases to analyzes the completeness and accuracy of the CHRI for the State of Maryland.

Researches discrepancies found to resolve and to keep the Criminal History databases updated.

Analyzes when to take control of the Maryland Criminal Records for the National Fingerprint File (NFF) program.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience performing clerical duties.

Notes: 

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience in Criminal Justice with working knowledge of their database (CJIS, JIS & NCIC) and the courts database systems.

Experience reviewing/resolving problems relative to inaccurate and incomplete criminal history record information.

Experience with Microsoft Word and Excel.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. Therefore, it is important that you provide complete and accurate information on your application. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

Please make sure that you provide complete and accurate information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after the above closing date.

BENEFITS

FURTHER INSTRUCTIONS

To submit your qualifying documents; the preferred method is to upload them using the "other" tab on the online application. We will not consider information submitted after the closing date of this announcement.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850  or application.help@maryland.gov

Resumes will NOT be accepted in lieu of completing the online or paper application.

Online applications are STRONGLY recommended; if you do not have internet access, please mail your application by the closing date to:  

HRSD - Recruitment & Examination

ATTN: Tonya N. Brown

300 East Joppa Road, Suite 1107

Towson, MD 21286

For more information, please call 410-339-4200

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply  



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.