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POLICE COMMUNICATIONS SUPERVISOR

Recruitment #20-001383-0001

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Introduction

This position is limited to current Maryland Capitol Police employees only. 

GRADE

14

LOCATION OF POSITION

Position is with the MD Department of General Services, Maryland Capitol Police, Communications Unit, and will be based in Annapolis, MD. 

Main Purpose of Job

The main purpose of the Police Communications Supervisor is supervision of the communications center at a Maryland Capitol Police installation. The work involves supervising a group of Police Communication Operators (PCO) engaged in providing services to law enforcement, security personnel and the public through the use of a Computer Assisted Dispatch/Records Management System, multi-channel police radio equipment, and phone system.

POSITION DUTIES

Duties for this position include but are not limited to: 
-Review work and evaluate the performance for the PCOS.  
-Prepare and maintain work and leave schedule for the PCOS.  
-Maintain filing systems in the Communications Center and validate all entries into METERS/NCIC to ensure accuracy and completeness.  
-Provide initial and continued training for PCOS's.   
-Maintain all communication related manuals, including Departmental manuals in the Communication Center.  
-Perform the essential functions of a PCO during staffing shortages and emergency situations.  
-Perform other duties as required by the Commander of the Technical Services Section and the Commander of the Support Services Division.  
-Represent the agency at communications related meetings with other state agencies and allied departments. 

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalence certificate. 

Experience: Three years experience performing law enforcement communications work involving the operation of a computer terminal, multi-channel radio, and related equipment. 

NOTE:  Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Operations Specialist classifications or Signal Corps, Cyberspace Support, or Communications specialty codes in the communications field of work on a year-for-year basis for the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants who possess the following preferred qualifications. Include clear and specific information on your application regarding the qualifications.

1. Experience supervising lower-level communications staff.
2. Excellent interpersonal and oral/written communications skills.
3. Ability to work under pressure and make sound decisions.
4. Experience utilizing multi-channel radio communications systems and computer aided dispatching systems. 
5. Experience with Maryland Capitol Police policies and procedures.
6. Experience with rules and regulations involving Maryland Criminal Justice Information Service (CJIS) and National Crime Information Center (NCIC) systems.

LIMITATIONS ON SELECTION

Limited to current Maryland Capitol Police employees only. 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Applicants may be subject to an extensive background investigation prior to appointment.

2. Employees in this classification will be required to provide a telephone number at which they can be reached.

EXAMINATION PROCESS

Please provide sufficient information on your application to support that you meet the qualifications for this position.  All information concerning your qualifications MUST BE submitted by the closing date.  Information submitted after the closing date will not be considered. 

Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. We highly recommend that you submit your transcript when you apply for the position.

The examination will consist of a rating of your education, training and experience related to the requirements of the position.  Successful candidates will be placed on the employment eligibility list categorized as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED.  The eligibility list will be valid for one year and may be extended.  The list will be used by the hiring agency to select employees.  Eligible lists may be used to fill future vacancies of the same classification.

You MUST possess the minimum qualifications before you may be selected for a State job – Verification will be completed by the appointing authority.  If you are scheduled to complete an educational or licensing requirement within six months of the examination, you may participate in the examination process.  Permanent State employees may also complete necessary experience requirements within six months of the date of an examination.  Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week.  You must include on your application the time spent on such activity.  You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.

BENEFITS

FURTHER INSTRUCTIONS

Applicants are encouraged to upload proof of education (transcripts), professional licenses and certifications, when applicable, during the recruitment process as these items will be required at the time of selection.    

Contact kendra.young1@maryland.gov or call 410-767-4410 with questions about this recruitment.  The on-line application process is STRONGLY preferred.  Apply online at www.dbm.maryland.gov – click on the State Jobs tab.  If you are unable to submit your application online, please send your paper application to: Human Resources, Dept. of General Services, 301 W. Preston St., Suite 1311, Baltimore, MD  21201 by the closing date and time.    

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.  




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