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HUMAN SERVICE PRGM PLN ADMINISTRATOR

VOTER REGISTRATION AND LANGUAGE ACCESS COORDINATOR

Recruitment #20-001532-0004

GRADE

17

LOCATION OF POSITION

Department of Human Services

Family Investment Administration

311 W. Saratoga Street 

Baltimore, Maryland 21201
 

Main Purpose of Job

The Voter Registration and Language Access Coordinator position within the Family Investment Administration (FIA) directs implementation of the Motor Voter Registration Act as well as Language Access Laws. In the incumbents capacity as the Motor Voter Registration Coordinator, she or he oversees the implementation of NVRA within DHS. She or he develops Voter Registration Manual; provides guidance and directs Local Departments of Social Services (LDSSs) voter registration coordinators regarding NVRA matters; represents DHS through frequent contact with the State Board of Elections (SBE), Maryland Motor Vehicle Administration (MVA), and other stakeholders; assesses the effectiveness of local standard operating procedures; drafts the annual Joint Committee Report on Motor Voter Registration; and monitors and provides ongoing Technical Assistance to LDSSs staff .

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: A bachelor’s degree from an accredited college or university.

Experience: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One year of experience applying compliance, rules, policies, regulations and/or procedures for voter registration and access.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Six months of experience in training and providing technical assistance.

2. Six months of experience with utilizing data reports, operating systems, and data communication software to review and validate data sets.

3. Six months of experience working with immigrant populations, individuals with limited English proficiency, and deaf or hearing impaired.

4. Demonstrated skills in effective time management, priority setting, multi-tasking, problem-solving and critical thinking.

5. Strong customer service, written and oral communication skills.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload.  If unable to upload, please email requested information only to monique.robertson@maryland.gov.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

If you have any questions concerning the recruitment process for this position, please call 410-767-7416. 

TTY Users: call via Maryland Relay 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.