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Mail Room/Office Services Unit

Recruitment #20-001756-0034


The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System (“System”). The System is a defined benefit retirement system covering governmental employees within the State of Maryland. The System is a multi-employer, public employees’ defined benefit retirement system composed of twelve (12) separate retirement and pension systems with over 50 different rule sets.  The System has over 397,000 participants (customers), including 192,000 members who are actively employed and participating in the System, 165,000 payees who receive a monthly payment from the System, and 40,000 vested members who are no longer actively employed but have earned a benefit that will become payable at a future date.




120 East Baltimore Street

Baltimore, Maryland 21202

Main Purpose of Job

This position is responsible for the preparation, processing and conversion of the daily mail into electronic images affecting Agency system-wide access, computer indexing, and research and verification of these documents to a centralized automated Folder Inquiry 2.1 Data Base.


The primary roles that the incumbent will be rotated between are:  

Check Processing Clerk: This position has primary responsibility to coordinate all mail service activities involved with the processing of daily cash receipts and returned checks.  

Shipping and Supply Clerk: This position has primary responsibility to coordinate the data entry of supply orders and coordinate the record transfer of supply withdrawals to the Imaging/Document Unit.  

Duplication and Reproduction Clerk: This position has primary responsibility to coordinate the processing of the Agency’s major duplication/reproduction requests.  

All incumbents will also be responsible for supporting the functions of the Imaging/Document Unit, processing incoming and outgoing mail, maintaining supplies of Agency forms and filling forms requests from Retirement Coordinators, mailing C-sets and payroll tapes, processing form requests from the Member Relations Division, entering data into FMIS, providing back-up support for transporting checks/advices and other information outside of the Agency, and other duties as assigned.  


Education: Completion of 60 credit hours at an accredited college or university.

Experience: One year of experience in administrative or professional work.


1. Candidates may substitute experience as defined above for the required education at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of required education.

2. Candidates may substitute 90 credit hours at an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.


Preferred Qualifications:
*  Two year's of experience performing micrographics and/or document imaging processing and management.

*  One year of experience working in a mailroom facility.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire (if applicable) to:

DBM Recruitment & Examination Department

301 West Preston Street, Room 608

Baltimore, MD 21201

All mailed documents must include the applicant's name and the job number and must be received by the closing date.   Resumes will NOT be accepted in lieu of completing the application.

For questions regarding this recruitment, please contact Jesse Filamor at 410-767-4921.

MD TTY Relay Service 1-800-735-2258

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.