HUMAN SERVICE SPECIALIST IV
QUALITY CONTROL ANALYST
Recruitment #20-001905-0002
Department | DHS Family Investment Admin Director's Office |
---|---|
Date Opened | 2/5/2020 3:59:00 PM |
Filing Deadline | 2/19/2020 11:59:00 PM |
Salary | $43,669.00 - $69,505.00/year (State Salary Guidelines apply) |
Employment Type |
Full-Time
|
HR Analyst | LaToura Jones |
Work Location |
Baltimore City
|
Introduction
THIS RECRUITMENT IS LIMITED TO DEPARTMENT OF HUMAN SERVICES EMPLOYEES.
GRADE
Main Purpose of Job
MINIMUM QUALIFICATIONS
Education: A bachelor’s degree from an accredited college or university.
Experience: Three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.
Notes:
1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.
2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications and Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.
SELECTIVE QUALIFICATIONS
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
Two years experience in determining eligibility for Food Supplement and Temporary Cash Assistance benefit programs.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Experience determining eligibility as a Family Investment Specialist.
Experience with and knowledge of all Family Investment programs.
Experience and use of personal computer software such as Word, Excel, Access, PowerPoint, WebEx, etc.
One year experience with mainframe computer Client Automated Resource and Eligibility (CARES), Maryland Health Connection (MHC), Electronic Case Management System (ECMS), FILENET, State Verification Exchange System (SVES), Maryland Medicaid Information System (MMIS), Maryland Automated Benefits System (MABS), Service Access Information Link (SAIL), etc.
Excellent written and oral communication skills.
LIMITATIONS ON SELECTION
LIMITED TO DEPARTMENT OF HUMAN SERVICES EMPLOYEES.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
NOT APPLICABLE.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
BENEFITS
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.
All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.
If additional information is required, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-0882. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
If you have any questions concerning the recruitment process for this position, please call 410-767-7414.
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.
People with disabilities and bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country, and encourage them to apply.
TTY Users: call via Maryland Relay