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Recruitment #20-002419-0002




MDH, Public Health Services, 55 Wade Avenue, Catonsville, MD

Main Purpose of Job

The Provider Outreach Coordinator within the Office of Provider Engagement and Regulation (OPER)'s  Office of the Prescription Drug Monitoring Program (PDMP) serves as a full performance health policy analyst to address the Office of PDMP goals and broader OPER initiatives. The Office of the PDMP is a core component of the State's strategy to address opioid and other prescription drug related morbidity and mortality, and drug diversion. OPER plans, implements, and evaluates evidence-based public health prevention activities that aim to improve the use of controlled dangerous substances and the quality of associated patient care. In this role, the Provider Outreach Coordinator evaluates, analyzes, researches, and develops policies, programs, services, and new initiatives that are operated primarily at the state level and are statewide in scope and impact primary duties including program development and management in alignment with best and emerging practices to improve CDS prescribing and care of patients at risk of opioid use disorder or overdose; conducting research and analysis of factors affecting the use of specific health services and the quality of care delivered; preparing reports summarizing the results of health care research; assisting in the design of surveys and other research methodologies for program evaluation; analyzing and developing recommendations regarding activities governed by heath policy and regulation; providing technical assistance and expertise to partners in healthcare provider outreach and education initiative deployment, enhancement, and evaluation. Major programs whose operations or data custody are subject to the Provider Outreach Coordinator's evaluation, research, and development include the Prescription Drug Monitoring Program (PDMP); data analyses using PDMP, fatal overdose data from the Office of Chief Medical Examiner (OCME), non-fatal overdose event data from Health Services Cost Review Commission (HSCRC), and other relevant datasets.


Education:    A Bachelor's degree from an accredited college or university.

Experience:  Two years of experience evaluating, analyzing, researching and developing health care services, policies and programs.


1. A Master's degree in Health Sciences, Health Care Administration, Public Health, Public Policy or closely related field may be substituted for one year of the required experience.

2. A PhD in Health Sciences, Health Care Administration, Public Health, Public Policy or closely related field may be substituted for the required experience.


The desired candidate should possess the following:

  • general knowledge and/or experience with public health, specific to overdose prevention, opioid prescribing, or interventions targeting health care providers;
  • project management experience (i.e., developing project timelines and plans, creating and maintaining project metrics tracking mechanisms);
  • program evaluation and reporting experience (i.e., evaluating efficiency of operations, developing, revising and recommending new policies, creating and maintaining program SOP's);
  • organizing, implementing and administering health care provider communication;
  • experience working in or with local health departments.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.