ADMINISTRATOR III

The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System (“System”). The System is a defined benefit retirement system covering governmental employees within the State of Maryland. The System is a multi-employer, public employees’ defined benefit retirement system composed of twelve (12) separate retirement and pension systems with over 50 different rule sets.  The System has over 397,000 participants (customers), including 192,000 members who are actively employed and participating in the System, 165,000 payees who receive a monthly payment from the System, and 40,000 vested members who are no longer actively employed but have earned a benefit that will become payable at a future date.

The Agency's Special Projects Unit is recruiting to fill an Administrator III (Supervisor, Audits Team) position.

18

120 East Baltimore Street

Baltimore, Maryland 21202

This position supervises, manages and controls the operations of the Audit Team within the Special Projects Unit. This sections' responsibilities include but are not limited to, completing monthly death match audits, completing yearly audits of select retirees, and locating retirees. In addition, this position will manage Board of Trustee elections, develop, implement and present training programs, assist in backlog elimination projects and handle sensitive cases at the request of Administration. This position will also be cross-trained with the Supervisor of the Special Retirement and Voucher Processing section to assist in the completion of manual benefit payments for retirees and beneficiaries, assist with the earnings limitation project, audit accounts for compliance with IRC section 415 benefit limit calculations and managing special projects.

The supervisor will oversee a team of employees, handling their day-to-day questions, leave requests and other issues that may arise. The incumbent will conduct training sessions in both group format and one on one format in order to assist employees in learning new skills and completing their duties as assigned. The supervisor should exercise fairness and positivity in their interactions with staff, and provide an example of exceptional professionalism in the performance of their duties. 

The supervisor will be responsible for creating, modifying and updating procedures for the Audit Team.  The incumbent must be able to demonstrate excellent communication and customer service skills to interact professionally with the Agency’s customers.  

The successful candidate for this position must be extremely organized, detail oriented, and able to work in a fast paced, deadline oriented, and sometimes stressful work environment.

Education: A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

Strong preference will be given to applications that possess the following.  Include clear and specific information on your application regarding the qualification(s).  

Verifiable experience interpreting and applying provisions of State or Federal law, regulations or the Internal Revenue Code.  

One or more years of experience supervising other employees.  

Two or more years of experience performing reconciliations.   

One or more years of experience researching and locating individuals.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.  This list will be used by the hiring agency to select employees.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.    

The online application process is STRONGLY preferred.  If online access is not available, you may mail a paper application and supplemental questionnaire (if applicable) to: 

DBM Recruitment & Examination Division

301 West Preston Street, Room 608

Baltimore, MD 21201

All mailed documents must include the applicant's name and the job number and must be received by the closing date.   Resumes will NOT be accepted in lieu of completing the application.

If you have any questions concerning the recruitment process for this position, please call 410-767-9587.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.   People with disabilities and bilingual candidates are encouraged to apply.  We thank our Veterans for their service to our country, and encourage them to apply.