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Multiple Vacancies

Recruitment #20-002703-0004


This is an agency specific recruitment for the Maryland Department of Natural Resources, Natural Resources Police. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments.




1072 E. College Pkwy, Annapolis, MD 21409 (Anne Arundel County)

Main Purpose of Job

The main purpose of a Police Communications Operator I is to facilitate officer safety by monitoring police radio transmissions, utilizing all communications equipment and simultaneously performing multiple tasks often under extremely stressful conditions in difficult law enforcement situations.

The essential job functions of these positions include monitoring and communicating with law enforcement and other public safety personnel via two-way multi-channel radios and maintaining documentation of same; utilizing computer systems to obtain and disseminate vital information; and interacting with other Departmental personnel, allied agencies and the general public.

These positions require rotating shift work. They also require working on weekends and holidays as determined by the work schedule. Employees in this classification are considered essential staff and must be available to report to work during state closures.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: None required.

Note: Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Operations Specialist classifications or Signal Corps, Cyberspace Support, or Communications specialty codes in the communications field of work on a year-for-year basis for the required experience.


Experience dispatching in a 911 (police/emergency) services environment utilizing a Computer Aided Dispatch (CAD) system

Experience in a multi-faceted work environment using data entry keyboard functions and a multi-line telephone system

Previous emergency dispatch training, education and/or experience


1. Applicants for this classification may be subject to an extensive background investigation prior to appointment.

2. Employees in this classification will be required to provide a telephone number at which they can be reached.


Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.


Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.



The online application is STRONGLY preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD  21401. The Human Resources unit is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.

Inquiries regarding this recruitment can be directed to Chuck Hecker at

TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.