ADMINISTRATIVE OFFICER I
(Benefits Processing Unit)
Recruitment #20-002711-0010
Department | Maryland State Retirement and Pension Systems |
---|---|
Date Opened | 2/13/2020 09:45:00 AM |
Filing Deadline | 2/27/2020 11:59:00 PM |
Salary | $38,988.00 - $61,649.00/year |
Employment Type |
Full-Time
|
HR Analyst | Jacqueline Wallace |
Work Location |
Baltimore City
|
Introduction
The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System (“System”). The System is a defined benefit retirement system covering governmental employees within the State of Maryland. The System is a multi-employer, public employees’ defined benefit retirement system composed of twelve (12) separate retirement and pension systems with over 50 different rule sets. The System has over 397,000 participants (customers), including 192,000 members who are actively employed and participating in the System, 165,000 payees who receive a monthly payment from the System, and 40,000 vested members who are no longer actively employed but have earned a benefit that will become payable at a future date.
The Administration Division, Benefits Processing Unit has an opening for an Administrative Officer I position, This position will work in the Deceased Processing Section.
GRADE
LOCATION OF POSITION
120 East Baltimore Street
Baltimore, Maryland 21202
POSITION DUTIES
MINIMUM QUALIFICATIONS
Education: Possession of a Bachelor's degree from an accredited four-year college or university.
Experience: One (I) year experience in administrative or professional work.
Notes:
1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.
2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preferred Qualifications:
1. Experience using Microsoft Office software (MS Outlook, MS Word, MS Excel, MS Access);
2. At least 1 year of experience leading a program or supervising employees;
3. At least 1 year of experience preparing and/or approving calculations related to retirement/pension benefits, social security benefits, insurance or death benefits;
4. At least 1 year of customer service experience dealing with customers over the telephone and via email and US postal mail.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.
Due to the confidential nature of the work, selected candidates must undergo and pass a background check.
EXAMINATION PROCESS
BENEFITS
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If online access is not available, you may mail a paper application and supplemental questionnaire (if applicable) to:
DBM Recruitment & Examination Department
301 West Preston Street, Room 608
Baltimore, MD 21201
All mailed documents must include the applicant's name and the job number and must be received by the closing date. Resumes will NOT be accepted in lieu of completing the application.
If you have any questions concerning the recruitment process for this position, please call 410-767-4921.
TTY Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country, and encourage them to apply.