JOB SERVICE SPECIALIST II

The Department of Labor, Division of Workforce Development and Adult Learning (DWDAL) is accepting applications from qualified candidates for Job Service Specialist II.  Please be advised that travel may be required and a State vehicle may not always be available. Reimbursement for use of personal vehicle will apply according to the State travel policy.

ASTD11

STATEWIDE

Responsible for conducting interviews with persons seeking employment and for providing assistance to employers needing qualified personnel to fill vacancies.  Work with employers and job seekers to address their employment needs by providing the highest level of services that will support the economic stability of the labor force, businesses and the community.

•Interviews job applicants to determine occupational qualifications and classifications and analyzes work experience, education and vocational training and degree of job readiness

•Evaluates an applicant’s qualifications such as education, experience and skills, in order to select only those applicants for referral who are qualified for vacancies reported by employers

•Advises applicants on workforce development program policies and procedures and offers guidance on techniques of applying for jobs

•Conducts interviews for job applicants who are experiencing problems in occupational choice or occupational adjustment;

•Appraises applicant’s suitability for a variety of job openings available and assists applicant in choosing between alternatives, then refers applicant to employer

•Receives job orders from employers and determines job content, skills and abilities required and other occupational data necessary for selection of qualified workers;

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience in the field of workforce development, taking job orders, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications, or appraising job applicants for employability.

Notes:

1. Candidates may substitute education at an accredited college or university, at the rate of thirty credit hours for each year of the required experience.

2. Candidates may substitute active duty military recruiting experience or career counseling experience on a year-by-year basis for the required education.

At least one year customer service experience

At least one year of experience in the field of workforce development, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications, or appraising job applicants for employability.

Ability to speak Spanish or other languages

NOT APPLICABLE.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MDOL/DUI) to determine whether any monies are owed to MDOL/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked and placed on the eligible (employment) list for at least one year

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION/EXAMINATION PROCESS.  

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

 

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION Authorization For Release forms should be emailed to Linnea.Maker2@maryland.gov

Completed applications, required documentation, and any required addendums may be mailed to: MDOL Office of Human Resources Attn: 20-003210-0001/Linnea Maker 1100 N. Eutaw Street, Rm. 100 Baltimore, MD 21201 The MD State Application Form can be found online.