JOB SERVICE SPECIALIST II
|Department||LABOR Workforce Dev - Ofc of the Asst Secy|
|Date Opened||11/20/2020 7:10:00 PM|
|Filing Deadline||12/4/2020 11:59:00 PM|
|Salary||$34,174.00 - $53,658.00/year|
|HR Analyst||Erin Alston|
LOCATION OF POSITION
Please select all of the areas you are willing to work on your application.
Main Purpose of Job
Provides services to job seekers to expedite their entry into employment by:
Interviewing job seekers to assess skills and needs using the automated system to complete, review and update customer registration; Conducting orientations for job seekers to provide an overview of available services; Identifying potential job matches of job seeker skills with job qualifications; Referring qualified job seekers to job openings by utilizing the automated system; Assisting customers by demonstrating the usage of self-service resources; Developing job openings by making promotional telephone calls to market job seeker skills; Sharing labor market information with customers to enable informed decisions on labor trends and economic conditions by using appropriate resource materials and automated systems; Referring job seekers to training and/or supportive services to improve their job readiness by utilizing community, training and educational resources.
Provides services to businesses to fill their personnel needs by:
Referring qualified job seekers to job openings utilizing the automated system to identify potential job matches of job seeker skills with job qualifications to fill business staffing needs; Inputting job orders into the automated system according to employer specifications; Verifying job order status by telephone, fax, or other means, and updating jobs order in the automated system; Providing labor market information to customers to enable informed decisions on labor trends and economic conditions by using appropriate resource materials and automated systems.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of experience in the field of workforce development, taking job orders, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications, or appraising job applicants for employability.
1. Candidates may substitute education at an accredited college or university, at the rate of thirty credit hours for each year of the required experience.
2. Candidates may substitute active duty military recruiting experience or career counseling experience on a year-by-year basis for the required education.
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
Two years of customer service experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Bilingual communication skills.
Case management experience.
The online application is STRONGLY preferred. If online access is unavailable, you may submit a paper application to:
Department of Labor
Office of Administration
1100 N. Eutaw Street, Room 101
Baltimore, MD 21201
Faxed or e-mailed applications will not be accepted. Please do not submit unsolicited documentation (resumes, transcripts, cover letters, etc.).
Specific inquiries regarding this recruitment can be directed to Erin Alston at email@example.com
TTY Users: call via Maryland Relay.
We thank our Veterans for their service to our country, and encourage them to apply.
Bilingual applicants are encouraged to apply.
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.