JOB SERVICE SPECIALIST III

The Maryland Department of Labor, Division of Workforce Development and Adult Learning is currently recruiting for Job Service Specialist III Reemployment Opportunity Workshop Facilitators  for the local American Job Centers throughout Maryland. This is a State-wide recruitment and the resulting eligible list will be used to fill current and future vacancies throughout the State. The list will be valid for one year.  All persons interested in this classification should apply at this time.

12

STATEWIDE

Reemployment Opportunity Workshop [Reemployment Opportunity Workshop (ROW) Facilitator] will be responsible for workshops for profiled claimants and other qualified job seekers to enhance job seeking skills and to lessen the duration of unemployment. The Reemployment Opportunity Workshop Facilitator will also work at the advanced level of working with employment and training services, job seekers and workforce development partners to provide the highest level of services that will support the economic stability of the labor force, business and the community.

Reemployment Opportunity Workshop duties include, but are not limited to, facilitating Early Intervention Workshop by:

 •Planning job search workshops of not less than six hours duration and preparing and  organizing materials with that will be presented on a regular basis to profiled Unemployment Insurance claimants and other qualified job seekers;

 •Conducting job search workshops to improve attendees' job search techniques and enhance their employability

•Downloading attendance roster and/or rescheduling customers for future classes based on responses from workshop attendance letters

 •Documenting results or workshops using the automated data system. 

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience in the field of workforce development involving conducting interviews with persons seeking employment and providing assistance to employers needing qualified personnel to fill vacancies.

Notes:

1. Candidates may substitute additional experience in workforce development taking job orders from employers, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications, or appraising job applicants for employability on a year-for-year basis for the required education.

2. Candidates may substitute education at an accredited college or university at the rate of thirty credit hours for one year of experience for up to two years of the required experience.

3. Candidates may substitute active duty military recruiting experience or career counseling experience on a year-by-year basis for the required education or experience.

Three years customer service experience

 At least one year’s experience developing and facilitating presentations to large groups on workforce and/or business development topics.

Demonstrate the ability to speak, read and write Spanish fluently.

Knowledge of Workforce Development Programs

NOT APPLICABLE.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MDOL/DUI) to determine whether any monies are owed to MDOL/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment.    All information concerning the qualifications, including submittal of any required documentation (diplomas, transcripts, certificates, licenses, etc.) must be submitted and received by the closing date. Failure to include all relevant education and experience on your application will result in your application being disqualified from further consideration. Applications that meet qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

The examination for this recruitment will be an evaluation and rating of your training, education, and experience provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific supplemental qualifications and submitting any required documentation (diploma, transcript, certification, license, etc.). The certified list will be used by the Maryland Department of Labor for a period of one year.

STATE OF MARYLAND BENEFITS

Online application process is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required optional documentation, you may submit via email or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to: Maryland Department of Labor

 Attn: Linnea Maker (20-003211-0001)  1100 N. Eutaw Street, Rm. 100 Baltimore, MD 21201 For additional information, please contact Linnea Maker at Linnea.Maker2@maryland.gov.

The MD State Application Form can be found online TTY Users: call via Maryland Relay Maryland Department of Labor is an equal opportunity employer. It is the policy of Maryland Department of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.