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IT SYSTEMS TECHNICAL SPECIALIST

Recruitment #20-004488-0006

GRADE

19

LOCATION OF POSITION

Department of Public Safety and Correctional Services

Information Technology & Communications Division

6776 Reisterstown Road

Baltimore, Maryland 21215

Main Purpose of Job

The Incumbent in this position will work under General Supervision to design, develop, test, implement and maintain computer programs for Department of Public Safety and Correctional Services (DPSCS) and Criminal Justice entities; to develop, test, implement, and maintain applications within DPSCS.

POSITION DUTIES

Attends IT and customer related workshops, seminars, conferences and training classes to keep abreast of emerging IT technologies, trends and best business practices.

Maintains communications with IT Supervisor; provides IT Supervisor periodic progress reports for all assigned projects.

Provides/Presents customer issues and concerns in meetings with ITCD Management; IT assistance, advice and guidance to the Department of Public Safety and Correctional Services(DPSCS) Agencies in their effort to use technologies to enhance their business processes and provide information to internal users.

Uses/Performs SQL and Oracle tools, software and languages to maintain and to develop new systems and conversion of existing systems; .Net programming in the maintenance and enhancement of existing offender management applications in accordance with departmental standards and schedule; adheres to quality management and change management process.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

Experience: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.
Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.

3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

1 year professional experience programming, maintaining and enhancing of .NET computer applications utilizing tools such as Microsoft Visual Studio, Microsoft Team Foundation Server, SQL Server and Oracle databases.

 

1 year professional experience performing analysis and configuring of Internet Information Services (IIS) application deployment tools, web server software as well as database software. 

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date with the exception of a foreign degree evaluation (if applicable). Your application may be approved pending receipt of the evaluation. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. Therefore, it is important that you provide complete and accurate information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after the closing date.  

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to:  Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination, 300 E. Joppa Road, Suite 1000, Towson, MD 21286.  Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination at 410-339-6500, MD TTY Relay Service 1-800-735-2258 or Analyst T. Brown: tonya.brown2@maryland.gov 

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.