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FISCAL ACCOUNTS CLERK MANAGER

Customer Resource Manager

Recruitment #20-004521-0001

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Introduction

This is a full time vacancy with the MLGCA.

GRADE

14

LOCATION OF POSITION

1800 Washington Blvd.
Baltimore, MD 21230

POSITION DUTIES

This position supports the Maryland State Lottery & Gaming Commission Agency (MSLGCA) by planning, organizing, managing, and controlling agency programs whose activity is coordinated in the Customer Resources Center (CRC). 

Job duties entail: 
  • Customer Service
  • Subscriptions Processing
  • Claims Processing
  • Investment Administration/Annuities
  • Administration 

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience supervising the review, verification, recording, adjusting and balancing of financial transactions.

Notes:

1. Additional experience calculating and recording financial, statistical or other numerical data may be substituted on a year for-year basis for the required high school education.

2. Candidates may substitute U.S. Armed Forces military service experience in Financial Clerical/Finance Technicians classifications or specialty codes in the financial field of work at a rate of one year of military experience for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
  • One year of supervisory experience

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Experience with Annuities, Beneficiary Estates and Trust Accounts.
  • Experience with Bank reconciliations.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Resumes will NOT be accepted in lieu of completing the online or paper applications.

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to:      

Maryland Lottery and Gaming Control Agency 
ATTN: Human Resources Department, Aimee Ringgold  
1800 Washington Blvd., Suite 330 
Baltimore, MD 21230 Fax: 410-230-5591

APPLICATIONS MUST BE RECEIVED NO LATER THAN THE CLOSE OF BUSINESS ON THE DATE LISTED ON THE ANNOUNCEMENT TO BE CONSIDERED. 

TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



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