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Recruitment #20-004915-0004



The Maryland Workers' Compensation Commission seeks to secure the equitable and timely administration of the provisions of the Maryland Workers' Compensation law on behalf of its customer, the injured workers, and their employers, by providing an efficient forum for the resolution of individual claims.


The Workers' Compensation Commission envisions a state wherein injured workers and employers are empowered to create an equitable partnership to facilitate prompt and fair resolution of workers' compensation matters.


Together we profoundly touch the lives of so many people and have enormous responsibility to the community by fulfilling our mission of securing equitable and timely administration of the law. The Commission continues to provide services to our constituent partners at a level rarely met throughout the United States.  The professionalism, work ethic, and technological acumen manifest in our operations allows us to smoothly and effectively manage the challenges which invariably arise.  Every division within the agency plays a vital role in keeping us in the forefront nationally...




Baltimore City


The main purpose of this position is to uphold and advance the HR program and its related activities and projects by applying laws, regulations, guidelines, procedures, and policies using knowledge, digression, and independent judgement. This position provides support and guidance of HR functions to all levels of employees, management, and administration. The main areas of support fall into the following categories major: HR generalist, recruitment, employment and workforce development and training.

HR Generalist: Researches HR, administrative, and legal information for use in the HR decision-making process.  Compiles, analyzes and evaluates HR related information and recommends actions based upon rules, regulations, policies, and guidelines and precedents.  Interviews applicants, employees and supervisors to obtain information concerning employee and organizational functions. Provides advice and guidance to employees, supervisors, program managers, agency executives and other public officials regarding HR related matters.  Explains and defends HR related actions and recommendations to supervisory and managerial staff, agency executives, and external inquirers.  Maintains confidentiality for all HR related activities.  Assists higher-level HR employees in the completion of HR related tasks and functions.  Determine the most effective medium to prepare communications (email, fliers, electronic announcements, presentations, training) and the proper method in order to disseminate vital information to participants. Creates efficiencies in the HR  process, policy and procedures using various methods to compile information to analyze current policies and processes for the purpose of improvement or adaptations for needed changes or improvements.  Provides a variety of innovative and creative recommendations and approaches to resolve policy and process issues, works to implement and establish feasible modifications to current practices and evaluates the policy and process change outcomes.

As Health Benefits Coordinator, analyze and communicate the appropriate benefit information, processes, and policies to employees.  Review and process benefits for employees, complete dependent verification audits and open enrollment.  Coordinate annual Health Benefit Fair and other wellness events throughout the year. Address and resolve issues as they arise with Health Benefits administration or other external agencies.

Evaluate FMLA requests and recommend approval or denial. Prepare the necessary FMLA related paperwork according to state and federal regulations and applicable law.

As Retirement Coordinator, act as liaison between the State Retirement Agency and the agency.  Provide information to employees about retirement and assist members in the completion and submission of appropriate retirement forms.

Maryland Supplemental Retirement Coordinator, enroll new members and provide information about the benefit.
Provide guidance to employees, supervisors, and management of policies and processes established by the State and the Commission. Interprets and applies HR related laws, regulations, policies and procedures relevant to the SPMS.


Research, analyze, plan, develop, and implement recruitment strategies to address agency manpower requirements. Utilize the SPS system (Workday) and JobAps for recruitment and hiring activities.

Create, develop, and cultivate relationships with universities and other recruitment resources to advance the agency employment and recruitment initiatives. Plans, organizes, prepares and participates in career fairs. Prepare job announcements, supplemental questions, selective qualifications and preferred qualifications.  

Prepare and post open positions in JobAps and other external job boards.  Create recruitment planners and test and evaluation criteria for examination of applications in JobAps.  Develop and use T&E to review and evaluate applications in the JobAps system.  Reviews applications and resumes for appropriate classification and to rank candidates. Develops scoring matrices for interview panel scoring of candidates. Prepares position announcements and bulletins for circulation.  Prepares job advertisements for web publication.

Prepares and processes all employment contracts and renewals. Determines contractual employee salary

Act as the point of contact for job candidates scheduling interviews and provides candidates updates to recruitment status.

Training and Workforce Development: 

Develop, integrate, and administer the agency training program for clerical, supervisory and managerial personnel of the Workers’ Compensation Commission. Included in the training program are induction orientation, work procedures, IT systems user operations, supervisory/management professional development training in the application of administrative rules and regulations, as well as, federal and state laws.


Education: A bachelor’s degree from an accredited college or university.

Experience: Two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation.


1. Professional HR management work in the areas of recruitment and selection, classification, salary administration, employer relations, test development and validation or as a generalist may be substituted on a year-for-year basis for up to four years of the required education.

2. Paraprofessional personnel work experience may be substituted on a year-for-year basis for up to four years of the required education. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures.

3. Thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, human resources management, business administration, public administration, statistics, tests and measurements, psychology or a related field may be substituted for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience and education.



Strong preference will be given to applicants who possess the following preferred qualifications. Include clear and specific information on your application and in response to the supplemental questionnaire regarding the qualifications.

1. Work experience with the State of Maryland (or other government) conducting the recruitment and selection process according to State or Federal guidelines
2. Work experience with JobAps
3. Work experience with Workday
4. Work experience with benefits administration duties in a human resources environment


1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


The examination will consist of a rating of your training and experience as provided with your application. Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.



If you have any questions about this recruitment, please contact the Workers' Compensation Commission at .

TO APPLY: Please include your resume along with your completed online employment application. During the online application process, use the Resume tab to select a method for including your resume (Upload Your Resume or Type or Copy/Paste Your Resume). Submission of a resume is strongly recommended and completion of the Supplemental Questionnaire is required to submit a completed application.

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. Please include your completed supplemental questionnaire and resume along with your completed employment application.


Completed applications, required documentation, and any required addendums may be mailed to:

Workers' Compensation Commission

Attn: 20-004915-0004

 10 E. Baltimore Street, Personnel Division

Baltimore, MD 21202


TTY Users: call via Maryland Relay

WCC is an equal opportunity employer. It is the policy of WCC that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.