Executive Associate I
Assistant for Student Support, Academic Enrichment, & Education
|Department||MSDE - Division of Student Family & School Support|
|HR Analyst||Marcia Cooper-stokes|
LOCATION OF POSITION
Main Purpose of Job
ORGANIZATION/PLANNING: Plans, coordinates, organizes, and provides administrative support for:
Maintains filing systems and databases for the Assistant State Superintendent and Division on general correspondence.
Maintains financial and program operations, program grants, and personnel files by using a systematic retrieval method to ensure availability and retrieval of information.
Maintains tracking systems for division portable technology hardware, including but not limited to laptops, LCD projectors, digital camera, etc.
COMMUNICATION: Resolves problems and responds to requests for information by:
Independently receives, screens, and directs telephone calls for the Assistant State Superintendent or any divisional inquiries, makes independent decisions as to how call should be-handled to resolve requests and expedite flow of messages and information to appropriate person or division to ensure appropriate and timely response according to Maryland State Department of Education telephone etiquette, procedures, and protocol.
Independently composes, types, and signs correspondence, often without instruction or review, for signature by State Superintendent, Deputy State Superintendents, Assistant State Superintendents, or managerial level personnel by assuring accuracy of content and using proofreading and editing skills, demonstrating expert knowledge of basic English, punctuation, grammar, spelling, and specialized terminology.
Education: Associates Degree from an accredited college.
Experience: Five years of experience in administrative or professional work.
Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Multi-line Phone Experience
Customer Service Experience
Google Document Experience