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BRIDGE CENTER MANAGER

PROGRAM MANAGER II - FULL TIME CONTRACTUAL

Recruitment #20-005477-0021

GRADE

20

LOCATION OF POSITION

Maryland Department of Health
Prince George’s County Health Department
3001 Silver Hill Road
Suitland, MD 20746

Main Purpose of Job

The Bridge Center at Adams House is an initiative developed in collaboration by representatives from Prince George's County's Health & Human Services Programs and community partners. The Center Manager Position will be a full-time managerial position responsible for the coordination of both internal and external Bridge Center activities. The Bridge Center at Adams House will be a fully integrated system of services designed to address the needs of three groups within the community: Returning Citizens, At-Risk Youth and Veterans. The Center Manager will be responsible for providing leadership in the daily operation of the Bridge Center at Adam's House including: developing operating protocols, assuring partners are effectively utilizing the planned data collection and case management tool (ETO, Social Solutions), providing outreach and education to the community and in-reach to Center partners to ensure quality customer service; providing exceptional service delivery that meet or exceeds federal, state and local standards. The Center Manager must have a strong background in office and program management, knowledge of the populations within Prince George's County, excellent verbal and written skills, problem solving skills, team building skills with the capability to expertly manage partnering agencies and understand the needs and priorities of multiple stakeholders, policies and processes for anticipated outcomes. In addition the Center Manager must monitor the adherence to Federal, State and local laws and provide monthly reporting on program and other required data. The Center Manager serves the target populations by monitoring and ensuring the correct implementation of Center strategies and operations; improving systems and processes as needed.  

MINIMUM QUALIFICATIONS

Qualified candidates must possess a bachelor's degree from an accredited college or university, 6 years of professional health or human services experience, and at least 3 years of supervisory or managerial experience. 

DESIRED OR PREFERRED QUALIFICATIONS

Preferred candidates should possess the following:

  • Experience working with returning citizens, at-risk youth and veterans to provide services and address their needs within the community;
  • Internal and External customer focused;
  • Excellent verbal and written skills; and,
  • Capability to expertly manage people, policies and processes for anticipated outcomes.

SELECTION PROCESS

This is a Management Service position, and serves at the pleasure of the Appointing Authority.  A resume must accompany your application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. 

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.