PROGRAM MANAGER III

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MDH, Office of Health Care Quality, Columbia, MD

The Office of Health Care Quality (OHCQ) is the agency within the Maryland Department of Health (MDH) charged with monitoring the quality of care in Maryland’s health care facilities and community-based programs, including programs that serve individuals with developmental disabilities.

The main purpose of the position is to be responsible for the regulation of all developmental disabilities programs that require licensure by the Office of Health Care Quality. . The Program Manager provides technical supervision, training, and mentoring to coordinators; develops and manages all policies, procedures, and training materials for the unit; reviews certain statements of deficiency prior to issuance; and in complex situations, assists in determining if a provider’s plan of correction is acceptable.  Additionally, the Program Manager develops and oversees all processes for the unit; provides technical assistance; proactively identifies opportunities for regulatory efficiency and effectiveness; monitors and manages the unit’s budget; tracks and interprets data and identifies industry trends; and serves as the main liaison to stakeholder organizations and agencies.  Regarding enforcement, the Program Manager recommends enforcement remedies; and provides testimony in administrative and legal proceedings.

Qualified candidates must possess a bachelor's degree from an accredited college or university and at least 5 years of experience in regulatory compliance, facility surveying, quality improvement or professional work in a health care setting or regulatory agency and three years at the supervisory or managerial level. 

A Master's degree in a health field or management discipline will substitute for one year of general experience.  A Doctorate degree in a health field of management discipline will substitute for two years of the general experience.  Additional experience may be substituted year-for-year for the bachelor's degree.

Nurse graduates must possess and maintain a current license as a Registered Nurse from the Maryland State Board of Nursing.

Preferred candidates should possess:

• Knowledge of the types of programs serving individuals with developmental disabilities; and,
• Experience with interpreting state laws, regulations, rules and policies governing regulated programs.

This is a Management Service position, and serves at the pleasure of the Appointing Authority.  A resume must accompany your application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. 

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.