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Recruitment #20-005482-0012




Baltimore City Community Services

300 N. Gay Street

Baltimore, Maryland 21202

Main Purpose of Job

This is a senior leadership position that directs and coordinates all community case management operations as well as ensures that the goals and objectives of the Department of Juvenile Services are carried out in the Baltimore City Region. This position requires expert knowledge of the principles and practices of intake, probation and aftercare of controlling legal and regulatory authorities and of judicial proceedings procedures. In addition, the incumbent must have a working knowledge of the principles and concepts of administration and management, of integrated case management systems, of community service delivery systems, of basic governmental accounting, budgeting, personnel processes, and of strategic planning methods. The incumbent must also have the ability to exercise sound judgment and discretion; to design, implement, and evaluate administrative procedures; to manage personnel conflicts effectively; to inspire motivation and productivity among professional and support staff; to establish and maintain viable working relationships with other agencies and external stakeholders; to present ideas clearly and concisely and to demonstrate initiative and sound reasoning.


EDUCATION: Bachelor’s degree from an accredited four-year college or university.An Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two years of experience providing direct services to children in a community or residential setting may be substituted for the required Bachelor’s degree.For education obtained outside the United States, you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.

EXPERIENCE: Eight years of experience consisting of: Four years of direct care experience including providing case management services to emotionally or socially maladjusted, delinquent, victimized or special needs juveniles in a community or residential setting. Four years of experience exercising supervisory or managerial responsibility for line and/or management staff providing services to juveniles.


Employees in this classification will be assigned duties which require the operation of a motor vehicle. Employees will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


The assessment will be a rating of your application based on your education, training, and experience as it relates to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.


Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.



This is a management service position. This position serves at the pleasure of the appointing authority. Online application process is STRONGLY preferred. However, if you are unable to apply on line you may mail a paper application to the address below or fax a paper application to the fax number below. If you choose to fax or mail your application, then you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#. The paper application must be received by 5 p.m., close of business, on the closing date for this recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted. Forward to:

Maryland Department of Juvenile Services

One Center Plaza

217 East Redwood Street

Baltimore, MD 21202

Fax number: 410-333-4188

Attn: Linda Padgett

Should additional information regarding this recruitment be required, please, contact DJS Office of Human Resources at Include the Recruitment Title/Number that is located at the top of the bulletin.

Bilingual applicants are welcome to apply for all recruitments.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. TTY Users: call via Maryland Relay