Travel Information Aide Supervisor- Sideling Hill Welcome Center
|Department||COMM - Div of Tourism Film & Arts - Tourism Dev|
|Date Opened||10/16/2020 5:30:00 PM|
|Filing Deadline||10/30/2020 6:00:00 PM|
|HR Analyst||Beth Richard|
LOCATION OF POSITION
Main Purpose of Job
Duties include: assisting travelers with tourism information, directions, hotel accommodations, itineraries and emergency situations; supervising the dissemination of information to the traveling public: training, providing reports, and setting up familiarization tours; keeping records of tours, filing schedules, and ordering literature, and support with tourism development unit projects. The supervisor will also attend hospitality and training sessions, supervisor’s meetings and travel around Maryland on familiarization tours in order to keep informed about Maryland attractions, accommodations, recreational facilities, services and destinations.
The Welcome Center is open daily, 7 days per week, from 9:00 AM to 5:00 PM.
Applicants must possess:
Education: high school diploma or a State GED certificate
Experience: three (3) three years of experience working in public information in a tourism-related industry (e.g., accommodations, campgrounds, travel development agency, information center, guide service, customer service, hospitality, etc.).
DESIRED OR PREFERRED QUALIFICATIONS
LIMITATIONS ON SELECTION
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
If you have questions about this recruitment, please contact the Department of Commerce at 410-767-6300.
You may also visit our website at: http://commerce.maryland.gov/commerce
It is highly preferred that you apply online. If you are unable to apply online, please submit a resume to:
Maryland Department of Commerce - Office of Human Resources
ATTN: TRAVEL INFORMATION AIDE II – Sideling Hill Welcome Center
World Trade Center – 401 East Pratt Street, 10th floor
Baltimore, Maryland 21202
As an E-Verify and equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
TTY Users: call via Maryland Relay
We thank our Veterans for their service to our country, and encourage them to apply.
Click on a link below to apply for this position:
|Fill out the Application NOW using the Internet.|
|Apply via Paper Application.||You may also download and complete the Paper Application here.|