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Receptionist (Contractual)

MIA ASSOCIATE I

Recruitment #20-009631-0001

Introduction

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.   

GRADE

Equivalent to a Grade 7

LOCATION OF POSITION

Baltimore City

POSITION DUTIES

This position primarily answers the Maryland Insurance Administration's main number as well as the Property & Casualty Unit's main number. Also directs callers to the appropriate unit throughout the agency. The candidate will open, sort and stamp mail. Retrieve and log incoming faxes, files, and will mail outgoing correspondence.  

MINIMUM QUALIFICATIONS

Education:  Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:  One year of experience performing clerical duties.

BENEFITS

FURTHER INSTRUCTIONS

Please contact: lynn.hill@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred.  If you are unable to apply online, you may submit an application by mail.  The paper application must be received by close of business, on the closing date for the recruitment.  Postmarks will not be accepted.  Incorrect application forms will not be accepted.

Applications may be mailed to:

Maryland Insurance Administration, Human Resources Division

200 St. Paul Place, Suite 2700

Baltimore, Maryland 21202

TTY Users call Maryland Relay Service at 1-800-735-2258.

We thank our Veterans for their service to our country, and encourage them to apply.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 




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