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Assistant Chief Investigator

MIA ADMINISTRATOR II

Recruitment #20-009642-0002

Introduction

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.  

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. 

GRADE

18

LOCATION OF POSITION

Baltimore City

Main Purpose of Job

Supervise the operation of the Property & Casualty Auto Protest Section.

POSITION DUTIES

Supervise the Auto Protest Section to ensure timely and proper resolution of consumer protests. Determine whether violations of the insurance code and regulations have occurred. Completely reviews all files of the insurance investigators. Review all correspondence of the investigators. This position assists in resolution of problems. Prepares and refers files for hearings as requested. Also speaks with consumers and insurers as needed. Prepares and presents files in conferences for discussion of proposed determinations, future handling, and potential referral to other divisions, sections or units within the Administration.   

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Insurance, Business, or related fields. 

Experience:  Five years experience in the Property and Casualty insurance industry as an investigator, adjuster, underwriter or agent.

Note: 

1. Nine years of experience in the property and casualty insurance industry as an investigator, adjuster, underwriter or agent may be substituted for the minimum qualifications.  

2. Possession of J.D. degree and four years of experience in the property and casualty insurance industry as an investigator, adjuster, underwriter or agent may be substituted for the minimum qualifications. 

LIMITATIONS ON SELECTION

This recruitment is limited to current employees of the Maryland Insurance Administration.

BENEFITS

FURTHER INSTRUCTIONS

Please contact: lynn.hill@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred.  If you are unable to apply online, you may submit an application by mail.  The paper application must be received by close of business, on the closing date for the recruitment.  Postmarks will not be accepted.  Incorrect application forms will not be accepted.

Resumes may be mailed to:

Maryland Insurance Administration, Human Resources Division

200 St. Paul Place, Suite 2700

Baltimore, Maryland 21202

TTY Users call Maryland Relay Service at 1-800-735-2258.

We thank our Veterans for their service to our country, and encourage them to apply.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 




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