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PUBLIC DEFENDER INTAKE SPECIALIST SUPERVISOR

Recruitment #21-000400-0002

Introduction

The Office of the Public Defender is a statewide independent agency charged with providing superior legal representation to indigent defendants. The agency’s vision is Justice, Fairness and Dignity for All. Employees are committed to the core values of culture of excellence, client centered representation, tenacious advocacy, and are united in achieving the agency’s mission.

The Office of the Public Defender is seeking detail oriented applicants with experience working with arrested persons, attorneys, law enforcement and courtroom personnel to fill a full-time Public Defender Intake Specialist Supervisor position in our Eastside District Court, located at 1400 E. North Ave, Baltimore, MD 21213. The Public Defender Intake Specialist Supervisor will be responsible for overseeing 1) the intake interview process of clients, including data entry into case management system, 2) the creation of case files, and 3) docketing and assignment of misdemeanor case files. Significant client contact to provide and gather information will be a requirement in this position as well as data entry of case information. Travel between offices and detention facilities will be required. Employees in this classification receive general supervision from an Office Manager or District Public Defender. Work is performed at local public defender offices, jails, detention centers, prisons and the courts of Maryland.

GRADE

12

LOCATION OF POSITION

1400 E. North Ave, Baltimore, MD 21213

Main Purpose of Job

This is the supervisory level of intake work responsible for 1) the intake interview process of clients, including data entry into case management system, 2) the creation of case files, and 3) docketing and assignment of case files. Employees in this classification are responsible for performing the initial stages of trial preparation, gathering or verifying information for the defense of arrested or accused persons and explaining Public Defender services. Employees in this classification supervise Public Defender Intake Specialists.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredit high school or possession of a high school equivalency certificate.

Experience: Four years of experience interviewing persons for the purpose of obtaining and verifying background or financial information.

Notes:

1. Candidates may substitute 60 credit hours from an accredited college or university for six months of the required experience.

2. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university for up to 18 months of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Experience working in a law office or court system.

Excellent organizational and problem solving skills, and the ability to multi-task. 

Strong leadership and interpersonal skill.

Proven creative problem solving ability.

Highly proficient in Microsoft Word, Excel and Outlook. 

Excellent oral and written communication skills.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position. There will be a practical component.

BENEFITS

FURTHER INSTRUCTIONS

Online Applications Preferred. Please fax all paper applications and questionnaires to (410) 333-2260. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

Inquiries regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.